Service Technician - Little Rock

With safety being top priority, service technician will be responsible for operating, repairing, and maintaining equipment including: HVAC, building control systems, systems involving electric and pneumatic air flow, water flow, gas/electric heating and cooling equipment, boilers, valves, apparatus and lines used in the distribution of heated, chilled or processed water, computerized building management system, variable frequency drive units, and computerized maintenance management systems.

• Working safely is our company’s number one business objective. It is the responsibility of each employee to comply with all safety and health requirements whether established by the company or by federal, state or local law. Each employee must be dedicated in his or her safety responsibility while conducting business. It will be a condition of employment that all employees are expected to work safely and contribute to the safety of others.
• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
• Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Identifies, analyzes, diagnoses, and repairs systems and products.
• Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
• Maintains equipment by inspecting for signs of wear.
• Represents the company by serving as a direct customer contact.
• Insures jobs are completed within allotted hours and in budget.
• Assists in ordering parts for repairs and timeliness of need.
• Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files. Turns in paperwork in a timely manner.
• Records parts, material, labor, subs, and other cost data per assignment and returns unused resources.
• Read and interpret product specifications, understands building specifications, drawings and designs.
• Flexibility to work overtime/weekends/on call rotation as necessary.
• Train, direct or mentor activity and work product of tradesmen, apprentices, or shop technicians as needed.
• Perform other duties as required or assigned.
• Maintains company equipment, truck, assigned tools, and shop equipment.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Completion of five-year trade school with a certificate in Heating, Ventilation, and Air Conditioning or 10 years related experience . Equivalent combination of education and experience considered. Above average math skills, ability to read and understand mechanical and electrical design schematics. Ability to evaluate standard technical situations and troubleshoot common operator mistakes that lead to improper system operation.

EPA Universal Certification, Professional License Preferred (HVAC Journeyman, Boiler Operator, etc).

None.

___ Basic _x__ Intermediate ___ Advanced

Specialty software training provided upon hire.

Ability to read and understand simple instructions, short correspondence, notes, letters, and memos. Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public, and other employees of the organization.

The following work environment characteristics described here are representative of those an…