Mobile Service Journeyman

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Mobile Diesel Service Journeyman / Mechanic. The role of the Mobile Diesel Service Journeyman / Mechanic is to perform complex, heavy‑duty mechanical truck repair and maintenance offsite at customer locations. The incumbent develops relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory, analyzing customer operations for opportunities to increase service sales.

• Performs skilled and complicated mechanical work on heavy‑duty truck equipment and related components with minimum supervision.
• Coordinates customer repair orders with the Service Manager and Shop Foremen for task assignment, and coordinates with the Service Advisor for proper work scheduling of all mobile maintenance business.
• Advises customers of needed service work and suggests additional labor, parts, and body‑shop sales whenever possible (e.g., preventive maintenance inspections, related service work).
• Follows safe work practices and procedures, uses required safety equipment, responds to suggestions for working safely, and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician and reports any damage to company or customer equipment or property immediately to a supervisor. Maintains favorable relations with customers.
• Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Completes paperwork as required to accurately document the work performed.
• Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
• Oversees operations of assigned customers in territory, calls upon key accounts (current and prospective) regularly, introduces items such as preventive maintenance, new products, and promotions, reemphasizes existing products and services, and provides literature as necessary.
• Responsible for achieving labor sales objectives and quota for assigned accounts.
• Performs other duties as assigned by supervisor.

This position has been designated as a safety‑sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or cause a lapse of attention that could result in injury, illness, or death, especially in roles that include operating, repairing, maintaining, or monitoring heavy equipment, machinery, or motor vehicles, or handling hazardous materials and/or waste as part of the job duties.

• Minimum 5 years’ heavy‑duty truck repair experience.
• A/C, brake, DOT annual inspector, engine and component certifications required.
• Must be self‑motivated and capable of working with little supervision.
• Must have a commitment to customer satisfaction and perform quality repairs.
• Must have excellent communication skills and a positive can‑do attitude.
• Necessary tools to perform position responsibilities.
• Class A or B CDL and DOT medical card may be required depending on the size of the mobile service vehicle.

• Competitive salary
• Medical, dental and prescription insurance
• Disability and life insurance
• Paid time off program
• 401(k) and profit sharing with employer match
• Flexible spending account
• Internal promotion opportunities
• On‑job training

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975, opening for business without a parts or service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi‑state network of full‑service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services.

We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled