Routing Supervisor

Company Description

Performance Food service, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

The Routing Supervisor position is responsible for managing the day-to-day operations of the delivery fleet. Supervises all functions of routing to include creating routes, truck building, managing routes, calculating delivery routes, times of deliveries, and makes the necessary adjustments for drivers and customers. The Routing Supervisor ensures routing and software systems are up to date. The Routing Supervisor role requires strong attention to detail, process management skills, and budgeting.

The Routing Supervisor will interact with drivers, sales, transportation, warehouse and customer service personnel. The Routing Supervisor functions as a leader and team member within the department and organization, as required, and performs any duties assigned to best serve the company.

Supervise associate(s) to include but not limited to: staffing, training, coaching, performance management and problem resolution.

Oversee the establishment of delivery routes, labor and transportation cost are within budgeted guidelines.

Maintain compliance with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction.

Ensure all routing activities are leveraging the Roadnet application to ensure Delivery costs are held to company expected run rates year over year.

Provide leadership for the strategic planning of new concepts and the establishment of routing procedures and schedules which allow for the optimum use of personnel and equipment while keeping a strong emphasis on driver safety.

Work closely with Transportation Management to resolve driver route concerns by visiting geographical delivery areas and participating in driver work-with's.

Ensure all routing scenarios are designed to improve efficiency, delivery on-time, reduce delivery expense.

Ensure application routing maintenance is performed daily to ensure all locations have accurate, timely, and up-to-date information:

• Standard Routes and Customer Delivery Requirements
• Geo-Coding, delivery days, time windows, service time types, service time overrides, account types, meal breaks
• Route start times, pre/post trips, starting/ending depot, travel modes, color for mapping, assigned driver, equipment and DOT road checks
• Plan Maintenance equipment with regards to costing, restrictions, and capacities

Manage assets (equipment/inventory/people) for continual improvement of financial position, including the performance and delivery of costing, off-days, maintenance, scorecard, customer and KPI reporting on scheduled intervals. Leverage routing reports to monitor weekly and monthly trends. Implement necessary adjustments to ensure continuous improvement.

Performs other related duties as assigned.

Benefits information available upon request.

• High School Diploma/GED or Equivalent Experience
• 3-5+ years of transportation, dispatch, routing, or logistics experience.
• 2-3+ years of supervisory or leadership experience.
• Experience managing large fleets, multi-route operations, or high-volume distribution environments.
• Food service, grocery, beverage, or wholesale distribution experience preferred.
• Proficiency with routing and transportation management software
• Experience with route optimization systems.
• Strong Microsoft Excel and reporting skills.
• Familiarity with GPS tracking, telematics, and driver management systems.
• Ability to analyze route performance, labor utilization, and transportation costs.
• Intermediate computer skills including various software applications and MS Office (Excel, Word, Outlook)

• Associates/2-year technical or bachelor's degree in Logistics, Supply Chain, Business, or related field.
• 5 - 7 years of distribution, logistics, transportation routing and/or related administrative experience.
• Experience supervising 50+ drivers.
• Knowledge of temperature-controlled transportation operations.
• Experience with fleet sizes exceeding 75 vehicles.
• Lean, Six Sigma, or continuous improvement experience.
• Bilingual (English/Spanish) preferred, depending on workforce demographics.
• Advanced computer skills including routing software applications (Roadnet, AS400) and MS Office (Excel, Word, Outlook)

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national…