Office Manager​/Operations Coordinator

Training Wheels is a leader in experiential learning and team development products. For more than 27 years, we've helped facilitators, educators, and organizations create meaningful learning experiences around the world.

We're looking for an organized, detail-oriented Office Manager to become the operational backbone of our team. This role blends bookkeeping, customer service, inventory management, and office operations into one dynamic position. You'll oversee our day-to-day administrative and financial processes, help customers find the right products, coordinate order fulfillment, and ensure our office and warehouse run efficiently.

If you enjoy keeping systems running smoothly, take pride in accurate financial records, and like working with both people and processes, we'd love to meet you.

What You'll Do

• Manage company bookkeeping using Quick Books Online.
• Complete monthly bank and credit card reconciliations.
• Process accounts payable and accounts receivable.
• Prepare invoices, record payments, and maintain accurate financial records.
• Generate financial reports and assist with budgeting and year-end preparation.
• Identify and resolve discrepancies promptly.
• Respond to customer inquiries by phone and email with friendly, professional service.
• Process customer orders accurately and efficiently from receipt through fulfillment.
• Route product-specific questions to the appropriate Training Wheels team members and ensure customers receive timely follow-up.
• Represent Training Wheels at conferences and trade shows by assisting customers, processing orders, and supporting sales activities.

Operations & Inventory

• Oversee inventory levels and product availability.
• Coordinate warehouse activities, shipping, and receiving.
• Work with vendors and suppliers to maintain inventory.
• Help improve operational systems and workflows.
• Keep office supplies, equipment, and administrative processes organized and running smoothly.

Executive & Office Support

• Manage calendars, scheduling, and administrative tasks.
• Coordinate meetings, travel, and company events.
• Support leadership with special projects and operational priorities.

What We're Looking For

• Strong experience with Quick Books Online, including monthly reconciliations and financial record management.
• Experience with bookkeeping, accounting, or office management.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Comfortable working independently and taking ownership of responsibilities.
• Experience with inventory management, order fulfillment, or warehouse operations is a plus.
• $50,000-$55,000, based on experience.
• Paid time off.
• Opportunities for professional growth.

If you're someone who enjoys keeping operations running smoothly, values accuracy, and likes being part of a small team where your work makes a real difference, we'd love to hear from you. Please submit your resume and a brief cover letter telling us why you're a great fit for Training Wheels.