Distribution & Print Services Operations Supervisor; Hybrid

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Job Number:794
Salary:$77,439.18-$
Department/Office: Commissioners' Office
Division: Commissioners' Office
Location: 5334 S. Prince St., Littleton, CO, 80120
Job Type
:

Salary Full-Time
Posting Date: 09/17/2026
Closing Date: 10/01/2026

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.

The Distribution and Print Services Operations Supervisor oversees daily print, mail, courier, and distribution operations while coordinating workflow, supporting employees, and maintaining service reliability for County departments. Working closely with the Print Services Coordinator, the role provides technical guidance, resolves operational issues, and escalates major strategic or personnel decisions to the Deputy Director.

• Supervises assigned Distribution and Print Services employees, including work direction, scheduling, coverage planning, coaching, training, performance feedback and day-to-day accountability.
• Assesses employee skills, training needs, workload capacity and service gaps; develops and supports cross-training plans to strengthen continuity across print, mail, courier and distribution functions.
• Monitors employee performance, attendance, conduct, productivity and customer service; documents concerns and recommends appropriate next steps in coordination with the Deputy Director and Human Resources.
• Coordinates daily operations across print services, mail processing, courier routes, package handling, large mailings and related distribution functions.
• Works with the Print Services Coordinator to ensure complex print, mailing and recurring departmental projects are properly scheduled, staffed, produced, mailed and delivered.
• Serves as an operational point of contact for County departments and elected offices requesting print, mail, courier or distribution services.
• Reviews incoming or cross-functional requests, clarifies customer needs, coordinates timelines, resolves routine service issues and escalates competing priorities or unusual requests.
• Oversees daily mailroom and courier operations, including incoming mail, outgoing mail, interoffice mail, package processing, route schedules and backup coverage.
• Monitors postal permits, postage accounts, account balances, transfers, bulk-mail requirements and related records.
• Supports budget oversight by monitoring expenditures, supply usage, postage costs, equipment needs, service agreements and other operating costs; provides information and recommendations for budget planning.
• Coordinates vendor service and support for mailroom, postage, courier, shipping or division-wide systems and equipment; coordinates with the Print Services Coordinator on print-specific equipment needs.
• Maintains division procedures, recurring-project documentation, route information, account records, training materials and continuity plans.
• Tracks workload, service levels, turnaround times, rework, delivery issues, customer concerns and operational risks; recommends process improvements, cost savings and service improvements.
• Ensures safe, secure and confidential handling of County materials, including sensitive documents, accountable mail, financial information, legal materials and other protected records.
• Performs print, mail, courier or distribution work as needed for coverage, peak workload, urgent deadlines, vacancies or service interruptions.

Skil…