Project Lead, Business, Operations Manager

Job Summary

The P.L. is the “voice of the customer” in our OI facilities. The P.L. is responsible for the customer experience from the point of sale to on-site delivery to achieve OI’s goal of enhancing “ease of doing business.” The role involves representing the customer’s voice to ensure 100% satisfaction on all sales orders, coordinating with engineering, approving submittals, scheduling with production, and overseeing on-site delivery with the customer and transportation.

This position will be located at our plant in Littleton, CO.

• Serve as the “voice of the customer” in OI facilities.
• Manage multiple sales orders concurrently.
• After a sales order is assigned, hold a Turnover/Kick-Off meeting with relevant stakeholders to confirm scope, estimate, and customer ship date.
• Act as point of contact for the customer from sales order assignment through to on-site delivery, providing status updates.
• Provide direction and oversight to engineering, production planning, transportation, procurement, and accounting teams.
• Prepare change order proposals promptly, whether requested by owner, client, engineer, or generated internally.
• Monitor project progress, problem-solve proactively, offer technical advice, and expeditiously resolve obstacles that could delay schedule.
• Promote continuous improvement of processes and systems.
• Coordinate site visits, resolve issues arising from sale to completion, handle change orders, schedule adjustments, and gather required information.
• Manage required submittals and approvals with the customer.
• Communicate initial delivery needs with Transportation and follow up as needed.
• Work with other project managers and plant manager to manage long-term schedule and minimize conflicts with operational restrictions.

• Bachelor’s degree or equivalent work experience required;
  Civil Engineering preferred.
• Minimum of 3 years of project management experience.
• Demonstrated ability to manage multiple large to small complex projects simultaneously.
• Intermediate to advanced knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to read production schematics and engineering drawings.
• Strong organizational and communication skills.
• Experience with in the construction or precast concrete industry.

• Base salary range of $70,000 to $80,000 per year plus 10% annual bonus.
• Vacation: two weeks per year.
• Sick leave up to 56 hours per annum.
• 401(k) plan.
• Short‑term and long‑term disability benefits.
• 11 paid holidays per year.
• Annual community volunteer paid day.

• Highly competitive base pay.
• Comprehensive medical, dental, and disability benefits programs.
• Group retirement savings program.
• Health and wellness programs.
• An inclusive culture that values opportunity for growth, development, and internal promotion.

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies, and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows employees to work in a small‑company environment while enjoying the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer. EOE/Vet/Disability. CRH is an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected under applicable law. AI tools may be used in certain stages of the employment lifecycle, however, all final employment decisions will be made by a person.