Client Service Representative Fremont Veterinary Hospital

Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our client, providing exceptional service and support. You will engage with clients to understand their needs, resolve issues, and ensure a positive experience with our products and services. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering high-quality patient care.

• Passion for pet care and animal husbandry
• Strong communication and interpersonal skills to effectively interact with pet owners and team members.
• Basic computer skills for documenting patient information.

• Schedule appointments
• Greet clients and pets
• Get payment from clients
• Manage fax/email
• End of day/money handling
• Assist other team members where needed

• Strong experience in Customer Service, with a focus on building lasting relationships with clients.
• Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely.
• Strong analytical skills to assess market trends and customer feedback for continuous improvement.
• Experience in financial services is a plus but not required.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• A proactive approach to problem-solving with strong organizational skills.

• Competitive salary commensurate with experience
• Working in a supportive team environment dedicated to animal welfare
• 401(k) 4% Match
• Paid time off

If you are a compassionate individual with a love for animals and possess the required qualifications, we invite you to apply for the Client Care Representative position at our clinic. Join us in providing top-notch care to our furry friends!

• Performance bonus
• Yearly bonus

• 8 hour shift

Disclaimer:
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.