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Customer Service Rep Event Manager / Planner Bilingual Customer Success Mgr./ CSM

Rewards Club Lead - Guest Enrollment & Engagement

Job in Littleton, Arapahoe County, Colorado, 80161, USA
Listing for: Monarch Casino Resort Spa Black Hawk
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A premier casino resort in Colorado is seeking a Players Club Lead who will promote membership to guests and foster positive interactions. In this fast-paced role, you will manage guest relations at the Monarch Rewards desk, ensuring members receive exceptional service while handling account openings and various promotions. The ideal candidate will excel in communication, multitasking, and providing a welcoming environment.

Join us to enhance the guest experience and contribute to a thriving team culture.
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