Customer Service Rep​/Expediter Ken Caryl Avenue

Customer Service Rep/Expediter (06243) - 11757 W. Ken Caryl Avenue

• Part-time
• Job Category Org:
  Store Customer Service Rep

We are searching for qualified customer service reps with personality and people skills. We offer schedules that work with you, not against you. If you want a second job for extra cash or a full‑time role, Domino's Pizza is a great place to start.

As a Customer Service Rep/Expediter, you will handle telephone orders, stock ingredients, maintain inventory, clean, and expedite orders to delivery and carryout vehicles. You will also support a fast‑paced environment, providing excellent customer service and helping company growth.

You must be 16 years of age or older.

• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Expedite orders to delivery and carryout vehicles.

Training

Orientation and on‑the‑job training will be provided.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, written, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Exposure to varying weather conditions when removing trash and performing other outside tasks.

In‑store temperatures range from 36°F in cooler to 90°F or higher in some work areas.

Sudden temperature changes in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk‑in cooler.

Hot surfaces/tools from oven up to 500°F or higher.

Sharp edges and moving mechanical parts.

• Talking and hearing on telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Standing:
Most tasks are performed from a standing position.

Walking:
For short distances for short durations. Surfaces include ceramic tile or linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Lifting:
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying:
Large cans, weighing 3 pounds 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing:
Moving trays placed on dollies; a stack of trays on a dolly is approximately 24"–30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing:
Team members must nodally navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration: approximately 30–45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting:
Performed occasionally to stock shelves and to clean low areas.

Reaching:
Reaching is performed continuously;…