Service Advisor

We are looking for a Service Advisor in Littleton, CO!

Are you a customer service superstar with a passion for cars? Do you thrive in a fast-paced environment where integrity is paramount? If so, we want you to join our team at Honest1 Auto Care in Littleton, CO!

As a Service Advisor, you will be the face of our company, providing exceptional customer service to each and every client who walks through our doors. Your primary responsibility will be to build trust and rapport with customers, ensuring their needs are met and their expectations exceeded. Integrity is at the core of everything we do, and we are looking for someone who shares our commitment to honesty and transparency in all dealings.

Responsibilities:

• Provide outstanding customer service by actively listening to customers and addressing their concerns with honesty and integrity.
• Educate customers on recommended maintenance and repairs, providing detailed explanations and honest assessments.
• Estimate costs and timelines for services, ensuring accurate and transparent communication throughout the process.
• Coordinate with technicians to schedule appointments and ensure timely completion of services.
• Maintain a clean and organized workspace, promoting a professional and trustworthy environment for customers.

Qualifications:

• Prior experience in a customer service role, preferably in the automotive industry.
• Strong communication skills and the ability to build relationships with customers and team members.
• Knowledge of automotive maintenance and repair services is a plus.
• Detail-oriented and able to multitask in a fast-paced environment.
• Commitment to integrity and ethical business practices.