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Head of Customer Support - Back Office, AI-Driven Ops

Job in Littleton, Arapahoe County, Colorado, 80161, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Buyers Edge Platform seeks a Manager of Customer Support (Back Office) to lead a high-performing team delivering best-in-class customer support. You will champion AI tools, optimize workflows, and translate customer needs into product improvements while building strong customer relationships from the Littleton, CO office.

You will drive hiring, coaching, and performance reviews, ensuring accountability and continuous growth for team members.

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