Quality Engineer

Reports to: Director of Manufacturing Operations & Quality

Location: Onsite in Littleton, CO

Emporia is a leading technology company revolutionizing home energy by providing affordable, integrated solutions that empower homeowners to optimize energy usage to reduce costs and carbon footprint. Emporia’s Home Energy Management Platform is a powerful software system that connects their Vue Home Energy Monitor, Level 2 EV Charger, Smart Plugs, Home Battery, and third-party thermostats and appliances. By automating energy use through real-time monitoring and scheduling, the platform optimizes consumption, reduces costs, and simplifies home energy management—all within one intuitive app.

With over 400,000 U.S. homes running Emporia’s energy management and EV charging hardware, we are now launching a national Third-Party Owned (TPO) home battery Virtual Power Plant — placing industrial-rated home batteries in residential homes to deliver power redundancy, utility cost savings, and grid peak demand services. By reducing energy waste and saving customers money, we’re helping create a healthier planet and a brighter future.

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Emporia was founded in 2018 with a clear purpose to revolutionize home energy, generate tangible customer savings, and accelerate the transition to a lower carbon future. We are striving to become the world's leading home energy management platform and build the largest virtual power plant.

• Customers First:
  We deliver exceptional service with empathy and responsiveness, building lasting trust in every interaction.
• Own the Outcome:
  We think like owners, taking responsibility for results and holding ourselves and each other accountable.
• Win Together:
  We succeed together through honesty, humility and humanity.
• Grit Gets it Done:
  We work hard, stay passionate, and persevere through challenges.
• Better Every Day:
  We challenge the status quo, take smart risks and aim to improve 1% every day.

Emporia Energy is seeking an experienced and self-directed Hardware Quality Engineer for a hands-on individual contributor role focused on operational execution across our hardware product portfolio. This position is the primary point person for all communications and continuous improvement processes with our various contract manufacturers (CMs). You will operate with a high degree of autonomy to drive meaningful outcomes and ensure that Emporia products are manufactured to specification.

The ideal candidate brings deep experience with consumer electronics contract manufacturing—particularly with overseas partners—and will work cross-functionally with Engineering, Operations, and Compliance to maintain supply continuity and oversee quality standards with our external partners.

The core of this role is serving as the central hub for coordination and quality oversight with Emporia's external partners and internal team. You will be responsible for the following execution-focused tasks:

• Lead and execute CM factory audits and product quality audits; develop corrective action plans and track resolution to closure.
• Own Emporia’s RMA and warranty process from end to end—analyze return data, identify systemic failure modes, work with Engineering and the CM to implement corrective actions, and report trends to leadership.
• Partner with Emporia’s compliance team to ensure all products and contract manufacturing facilities meet UL and other applicable regulatory standards; manage compliance audit schedules and remediation activities.
• Review technical production drawings, BOMs, data sheets, and manufacturing documentation for accuracy, completeness, and consistency prior to production release.

• Conduct structured supplier performance reviews and evaluations; maintain supplier scorecards, manage clear quality metrics, and drive continuous improvement across the supply base to ensure supplier-originated issues are properly attributed and resolved.
• Work with Engineering and Planning to assess impact of product changes on the supply chain, including…