Case Manager - CSU

Overview

Case Manager - CSU

All Health Network is currently looking for qualified experienced Case Manager to assist clients with complex issues and link clients with mental health resources to join our CSU team. Clients are justice involved. As a team we strive every day to nurture growth and recovery by caring for each other, our clients, and our future.

Case Manager

• Meet performance expectations for the job role.
• Maintain an active caseload of clients as determined by department standards.
• Provide and document clinical care interventions to meet regulatory standards and/or contractual requirements.
• Improve client satisfaction and related health outcomes through delivery of person-centered treatment planning and collaborative care.
• Promote positive culture of collaboration within All Health Network.
• Work closely and collaborate within a team-based model to ensure effective and efficient delivery of care coordination and case management services. Includes telephonic and face-to-face contact; travel as required for hospital, provider offices, community-based organizations and/or home visits; partnering with other ACT team staff.
• Motivate clients to participate in the program by establishing a therapeutic relationship.
• Maintain a caseload of clients in accordance with department policy, to gain optimal functioning and sustain improvements in health management.
• Complete comprehensive assessments that collect in-depth information about a client s unique situation and functioning in order to identify their individual needs. Information gathered should include, but not limited to; medical, psychosocial and behavioral health.
• Develop and implement care plans using a multidisciplinary process that address client identified needs.
• Assist clients in identifying recovery goals and coordinating services and providers to meet those goals. Utilize professional judgment and critical thinking to assist the client in overcoming barriers to goal achievement. Modify care plan as necessary.
• Act as a client advocate and a liaison between internal and external providers, community resources and criminal justice partners to seamlessly integrate and coordinate services.
• Provide clinical and coaching services that are consistent with the client s readiness to change and client engagement. Interventions may include, but are not limited to: motivational interviewing to facilitate health behavior change, cognitive behavioral strategies, skills-based training, and self-management support.
• Make referrals to community based organizations and resources that are consistent with the identified needs in the plan of care and/or by the client.
• Positively contribute to the financial health of the organization by ensuring delivery of billable services and utilizing, monitoring and collecting data for decision making and program improvements.
• Maintain a positive, ethical, and professional working relationship with community, government agencies, and other professionals.
• Participate and contribute to departmental meetings, team huddles, rounds, supervision and other meetings, as needed, to ensure cohesive department operations.
• Enhance professional growth and development through participation in specialized training.
• Perform case management services consistent with ethical and professional standards established by CMSA and disciplines pertinent to the employee.
• Follow all All Health Network policies and procedures.
• Perform other duties as required within the scope of the position and the experience, education and ability of the employee.

• Bachelors degree in a related clinical field such as Social Work, Clinical Psychology, or Counseling.
• Minimum of 2 years of related clinical practice experience with diverse populations in a physical and/or behavioral health setting or criminal justice setting.
• Experience in case management, care coordination, and/or community health required.
• All Health Network does not employ former or current clients or family members of clients receiving treatment at any All Health Network facilities

• Demonstrated ability in assessment, evaluation, and interpretation of behavioral health…