Catering Banquet Captain

Overview

Summary The Catering Banquet Captain is the primary on-site leader responsible for the planning, coordination, and execution of all catered events and meetings. This highly visible, hands-on role serves as the operational owner of events, working closely with the Catering & Events Administrator and coordinating directly with location leadership when events or food production involve other sites. The Banquet Captain leads banquet staff, ensures seamless execution, and delivers exceptional guest experiences from setup through breakdown.

• 401(k)
• Paid time off
• Training & development

Catering Banquet Captain

• Event Ownership & Execution
  • Serve as the on-site operational lead for all catered events and meetings.
  • Take full ownership and accountability of events execution, breakdown, and post-event follow-up.
  • Review and confirm event details with the Catering & Events Administrator, including timelines, staffing, service style, menus, and special requirements.
  • Oversee event setup, service flow, and teardown to ensure events are executed accurately, on schedule, and to standard.

• Proactively coordinate with location leadership when:
• Food is being produced or supplied from certain locations, and/or
• Events are taking place at one of the Los dos Potrillos locations.
• Confirm logistics, production timelines, delivery details, equipment needs, and staffing expectations with location leadership in advance of events.
• Serve as the primary point of contact between catering operations, location leadership, and event staff to ensure alignment and accountability.

• Lead, direct, and support banquet staff during events, providing hands-on oversight and guidance.
• Adjust staffing levels, service flow, and event timing in real time to meet operational and guest needs.

• Enforce all departmental and company standards, policies, and procedures.
• Assist in developing, maintaining, and documenting banquet standards, service procedures, and workflows.
• Maintain clean, organized, and professional event spaces, storage areas, and equipment always.

• Maintain clear, professional communication with banquet staff, the Catering & Events Administrator, location leadership, and other departments.
• Maintain strict confidentiality of guest, client, and employee information.

• Maintain accurate, up-to-date Event Orders (BEOs) and event documentation.
• Prepare and complete consumption forms and post-event paperwork to ensure accurate billing.
• Ensure all buffet, bar, and product signage is prepared and displayed appropriately for each event.
• Assist with preparation and distribution of event packets, daily schedules, and staff notifications.
• Obtain Serve Safe Manager Certificate

• Bilingual Preferred
• Previous banquet or event supervisory experience preferred
• Strong hands-on leadership, organization, and problem-solving skills
• Proficiency in Microsoft Office and event-related administrative tasks
• Ability to thrive in a fast-paced, multi-location event environment
• Desired Experience 1+ years in catering or banquet