Housekeeping Supervisor

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Full Time Service Workers Littleton, CO, US

JOB OVERVIEW

The Housekeeping Supervisor is responsible for leading the daily housekeeping operation to ensure guest rooms, public areas, and back-of-house spaces consistently meet hotel cleanliness, presentation, safety, and brand standards. This position provides hands-on leadership to the housekeeping team, coordinates daily assignments, monitors productivity and quality, and responds promptly to changing occupancy and operational demands in a fast-paced extended-stay hotel environment.

WHAT WE OFFER

Pay rate: $22.00 per hour
Medical, dental, vision insurance
401(k) with company matching
Exclusive worldwide Marriott employee travel discount program
... and more

DUTIES AND RESPONSIBILITIES

• Organize and prioritize daily housekeeping activities based on occupancy, arrivals, departures, stayovers, room status, and operational needs
• Assign rooms and tasks to Room Attendants, Housepersons, and other housekeeping team members according to workload and staffing levels
• Monitor room status throughout the day and maintain effective communication with Front Office, Maintenance, and management regarding room readiness, maintenance needs, guest requests, and operational priorities
• Adjust assignments and priorities as business needs change, including high-occupancy periods, unexpected arrivals, early check-ins, and urgent room requests
• Conduct regular inspections of guest rooms, public areas, and housekeeping spaces; address deficiencies promptly and verify that corrective action is completed
• Lead, coach, and support housekeeping employees, fostering teamwork, accountability, and a positive work environment that drives consistent performance and professional guest service
• Conduct daily briefings and communicate priorities, room assignments, special requests, and operational updates
• Train new and existing employees on housekeeping procedures, safety practices, cleaning standards, equipment use, and hotel expectations
• Monitor attendance, punctuality, productivity, work quality, and adherence to procedures; provide constructive feedback and elevate concerns to management as appropriate
• Ensure guest rooms are cleaned and maintained to brand standards, with particular attention to high-touch areas, bathrooms, kitchens, living spaces, and other extended-stay features
• Respond professionally to guest concerns, requests, and special accommodations, and partner with management to resolve issues promptly
• Protect guest privacy and security by following proper room-entry, lost-and-found, and key-control procedures
• Manage housekeeping supplies, linen, and amenities by maintaining appropriate stock levels, communicating replenishment needs, and controlling usage to minimize waste without compromising service standards
• Ensure housekeeping equipment is properly used, cleaned, and stored
• Enforce safe work practices, including the proper use and handling of cleaning chemicals, hazardous materials, equipment, and personal protective equipment, in accordance with OSHA, brand, and company safety procedures
• Promptly report maintenance issues, damaged equipment, hazards, accidents, injuries, and security concerns
• Maintain organized and sanitary housekeeping closets, storage areas, laundry areas, and back-of-house spaces
• Use the hotel property management system (PMS), Microsoft Office, and other hotel systems to support daily operations and business objectives
• Perform other duties as assigned by management

QUALIFICATIONS AND REQUIREMENTS

Education & Experience

• High school diploma or equivalent preferred
• Minimum of 2 years of…