Project Manager - Creative Services

Gaia, Inc., the country’s premier conscious streaming service, is rapidly growing. Our Creative Services team is seeking a Creative Services Manager. In this role, you will work cross-functionally with internal stakeholders, including Design, Marketing, International, Events, Product, and Content teams, to ensure seamless collaboration and alignment across departments. We’re looking for an individual with hands-on experience leading complex, high-priority projects, managing timelines, and delivering results with diplomacy and precision.

The ideal candidate will excel in coordinating teams, navigating challenges, and ensuring projects are completed on time and to the highest standards.

Lead and manage multiple creative projects and timelines simultaneously, guiding them through all phases of the project lifecycle, including tracking dependencies.

• Partner with internal teams to proactively identify potential issues and propose effective solutions.
• Manage the assignment of projects based on designer/editor expertise, workload, and aesthetic.
• Collaboration & Stakeholder Communication:
  • Work closely with stakeholders to assess initial requests, define project parameters, prioritize schedules, and ensure deliverables are completed according to established deadlines and marketing strategies.
  • Communicate project timelines, status updates, and potential obstacles to stakeholders effectively.
  • Guide project communication with executive leadership, ensuring clarity and alignment.
  • Drive 360 company strategy by connecting departments through Airtable, ensuring alignment across all teams to ensure strategic alignment & cross-department coordination
• Workflow Efficiency & Strategy:
  • Assess, recommend, and implement strategies to increase productivity and improve workflow efficiencies within the Creative Services department.
  • Maintain, track, and update various operational reports, including Utilization Reports, Asset Creation Count Reporting, Production Timelines, and Asset Delivery Count Reporting.
  • Manage and support the maintenance of digital asset management systems, including troubleshooting automation needs and processes.
• Project & Asset Management:
  • Oversee the quality assurance (QA) process for assets and ensure their delivery to stakeholders (uploading for ingest, Admin App, Brightcove, Asset Library).
  • Manage the approval process and archive proofs using Ziflow.
  • Organize, manage, and track communications across multiple platforms (Outlook, Slack, Airtable, Ziflow, Google Workspace).
• Team Coordination & Onboarding:
  • Support the onboarding of new Video Creative Services team members and internal stakeholders, ensuring they are familiar with departmental project management platforms, processes, and workflows.
  • Schedule, lead, or attend meetings as needed for new initiatives, kick-offs, retrospectives, and problem-solving.
  • Manage team Standard Operating Procedures (SOPs), ensuring consistency and efficiency across operations.
  • Manage and supervise a team of one graphic designer
• Marketing / International
  • Project Leadership & Management:
    • Lead and manage multiple multilingual (French, German, Spanish) creative projects and timelines simultaneously, guiding them through all phases of the project lifecycle, including tracking dependencies.
    • Partner with internal teams and freelancers to proactively identify potential issues and propose effective solutions.
    • Manage the assignment of projects based on designer/editor expertise, workload, and aesthetic.
  • Collaboration & Stakeholder Communication:
    • Work closely with stakeholders to assess initial requests, define project parameters, prioritize schedules, and ensure deliverables are completed according to established deadlines and marketing strategies.
    • Communicate project timelines, status updates, and potential obstacles to stakeholders effectively.
    • Guide project communication with executive leadership, ensuring clarity and alignment.
  • Workflow Efficiency & Strategy:
    • Maintain, track, and update various operational reports, including Utilization Reports, Asset Creation Count Reporting, Production Timelines, and Asset Delivery Count Reporting.
    • Manage and support the maintenance of digital asset management systems, including troubleshooting automation needs and processes.
  • Project & Asset Management:
    • Oversee the quality assurance (QA) process for assets and ensure their delivery to stakeholders (uploading for Impulse, ingest, Admin App, Brightcove, Asset Library).
    • Manage the approval process and archive proofs using Ziflow.
    • Organize, manage, and track communications across multiple platforms (Outlook, Slack, Airtable, Ziflow, Google Workspace).
  • Team Coordination & Onboarding:
    • Support the onboarding of new International team members, freelancers and internal stakeholders, ensuring they are familiar with departmental project management platforms, processes, and workflows.
    • Schedule, lead, or attend meetings as needed for new initiatives, kick-offs, retrospectives, and problem-solving.
    • Manage team Standard Operating…