CT Clinical Applications Specialist - West

Overview

CT Clinical Applications Specialist - West/Central US. The Clinical Applications Specialist (CAS) (ARRT-CT) delivers clinical and operational expertise by providing education and training support for the CT modality to clinical end-users. The CAS enhances the customer experience by supporting our commercial teams from pre-sale through post-implementation with effective outcome-based education and training solutions.

• Develop product, clinical, and software knowledge, skills, and competence within the CT modality.
• Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and skills to obtain optimal performance from GE Healthcare equipment.
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers; develop and administer clinical training to end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education and achieve high Net Promoter Scores (NPS).
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
• Drive realization of revenue through execution of on-site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements pre through post training.
• Provide ongoing post-installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the product or overall product offerings.

• Associates degree plus CT Modality certification.
• Comfortable in a clinical/patient environment.
• Willingness to travel extensively 80+% (4-5 days per week including overnights and some weekends) within US via multiple modes of transportation (car, air travel, train, etc.) as necessary.
• Proficient use of software applications, such as Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
• Ability to learn specialized industry-specific software and provide digital education and training solutions.

• 10+ years' clinical experience.
• 3+ years' experience using GE CT equipment.
• Strong verbal communication with ability to convey complex clinical content clearly.
• Demonstrated organizational skills to sustain in a dynamic environment; ability to multi-task and make independent decisions in a fast-paced setting with changing priorities.
• Ability to contribute to strategy and innovation to transform the clinical education experience.
• Self-confident, service-oriented, conscientious, assertive, persistent, achievement-oriented, flexible and a team player.
• Exceptional interpersonal skills with adaptive, functional, constructive behaviors.

We expect all employees to live and breathe our behaviors: act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by providing the flexibility you need to turn ideas into world-changing realities. Our salary and benefits reflect a global organization’s strength and scale, with career opportunities in a culture that fosters care, collaboration, and support.

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $92,000.00-$ Annual. compensation decisions are dependent on the facts and circumstances of each case. Bonuses and long-term incentives may be available. GE Health Care offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with company contribution opportunities, life, disability, and accident insurance, and tuition…