Director, Consult Partner - TMT​/DWS

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward and building a more equitable, inclusive world for our employees, customers and communities.

Kyndryl Consult is the fastest growing business within the organization and plays a key leadership role across multi-disciplinary teams, guiding complex consulting engagements and creating strategic change agendas within Kyndryl's largest accounts across the C-suite. This role spans the intersection of complex Business and IT solutions and transformations that impact the entire customer ecosystem.

This role focuses on delivering digital modernization through Digital Workplace Services (DWS), helping Manufacturing and Engineering (M&E) clients enhance internal employee experience, workforce agility, collaboration, and overall digital experience. As a Consult Partner, you will drive profitable growth, build strong client relationships, and lead your team to success with a strong presence and CXO-level leadership. You will also lead overall client engagement and deliver high-quality work alongside senior client stakeholders, in a transaction environment that may be pre or post deal, planning post-deal implementation and supporting execution.

Partners will focus on financial impact, utilization and contribution, and client leadership.

• Drive significant financial outcomes through signings and revenue targets
• Ensure sustained growth and profitability, managing margin expectations and backlog growth
• Support the identification, pursuit and conversion of a pipeline of business development opportunities
• Undertake scoping and fee negotiation on engagements, maintaining profitability and understanding and containing risk
• Apply consultative judgment to scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery
• Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth

• Build and maintain deep relationships with client CXOs and be seen as a trusted advisor by senior executives
• Lead C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
• Demonstrate credibility and experience to advise and deliver on complex consulting engagements
• Enhance client satisfaction as measured by Net Promoter Score (NPS) and new relationship development; secure client references
• Demonstrate understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations
• Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models
• Bring consulting experience in Technology, Media and Telecommunications to tailor engagements for industry-specific needs

• Achieve individual and team utilization targets
• Lead the design of complex engagements and oversee delivery to ensure high performance and customer satisfaction
• Foster a culture of continuous development and innovation while ensuring outcomes are commercially focused and value adding

• Drive Kyndryl’s delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings
• Utilize industry and technology expertise to shape and drive the company’s strategic initiatives
• Align with Kyndryl’s strategic vision and contribute to its execution
• Drive external eminence and innovation, building a strong personal and organizational brand in the industry
• Proactively develop thought leadership and intellectual capital

Vaccination note:
Kyndryl does not require employees to be fully vaccinated. If you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their policies. Those who believe they are eligible may apply for a…