Technical Delivery Manager

Technical Delivery Manager Discover What’s Possible At BetMGM

Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre-tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!

The Technical Delivery Manager (Infrastructure) will be responsible for supporting the Technology Infrastructure program, which will drive efficiencies across the BetMGM business landscape to support overall business objectives. This role will be responsible for applying standardized project management methodologies and documentation procedures using tools such as Workfront, Smartsheet, Microsoft Teams, Confluence, etc. to increase visibility into Technology infrastructure initiatives. They will also maintain infrastructure budgets, and foster stakeholder engagement.

The Technical Delivery Manager (Infrastructure) will be a catalyst for change in ways of working by promoting collaboration, documentation, and communication throughout the Technology Infrastructure project lifecycle. This role will work with the Senior Manager, Technical Delivery to update and maintain a Technology Infrastructure roadmap and to establish KPIs to measure the success of Technology Infrastructure project initiatives. This role will also be responsible for creating and presenting key project highlights to the Technology department, Technology Senior Leadership Team, and BetMGM Executive team via regular updates, in addition to maintaining real-time dashboards and metrics.

• Apply a standardized project management methodology to ensure the successful delivery of all infrastructure initiatives abiding to time, budget, and scope requirements
• Create and upkeep scope specifications and project/program plans, tracking/reporting, and communication plans
• Estimate time and resource requirements and monitor milestone completion through the entirety of the project lifecycle
• Develop and maintain relationships with key infrastructure stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.
• Leverage data to create KPIs and dashboards to increase business visibility into overall Technology Infrastructure project performance
• Align with Technology stakeholders on infrastructure approaches and challenge, when appropriate, to ensure solutions are aligned with BetMGM business needs, are cost-effective, and are designed optimally
• Create and distribute Technology Infrastructure work products to ensure all project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented in project documentation
• Serve as the first point of escalation for infrastructure project roadblocks and/or risks

• Must be able to stand or sit and operate computers and other technological devices for extended periods of time

• Bachelor’s or advanced degree in Business or Computer Science is highly preferred
• PMP certification highly desired
• A combined 5+ years of experience in project/program management roles within an IT organization and experience managing day-to-day operations in an infrastructure role
• Experience working with stakeholders to develop and implement infrastructure solutions
• Excellent analytical and strategic thinking skills
• Experience managing global cross-functional technology infrastructure projects by creating supporting project/program plans and program level tracking/reporting
• Experience managing disaster recovery, data center decommissioning, cloud migration, or data center buildout projects is highly preferred
• Values attention to detail and…