NOC Incident Manager; W2 at Raag Solutions Littleton

NOC Incident Manager (only W2) job at Raag Solutions. Littleton, CO Skills, Experience and Requirements

• Bachelor/Master's degree or equivalent.
• Minimum of 8-10 years' of telecom/wireless experience.
• Experience managing 4G/5G NOC shift environments and troubleshooting activities.
• Able to organize and prioritize dynamic schedules, balance team work loads and ensure incidents are managed quickly and efficiently to resolution.
• Knowledge of 5G functional components (Core, RAN, Network, Transport, PaaS and gNB configurations).
• Motivated to grasp higher-level technology issues and troubleshoot to resolution.
• Focused to work under pressure related to the scale of business impact and build strong working relationships both internally and externally.
• Reliable, open and capable of working with minimum supervision.
• Flexible, analytical thinker.
• Enthusiastic and keen to learn new technologies and approaches.
• Self-motivated, achievement-oriented with excellent people management skills and an ability to perform challenging tasks individually with ease.
• Focused on being detail-oriented with strong organization skills.
• Demonstrates ability to supervise and develop others.
• Displays ability to work in a fluid atmosphere, handle multiple tasks and set priorities.