Senior Business Analyst

Job Duties and Responsibilities

As a Senior Business Analyst within the Technical and Strategic Solutions team, you will lead high-priority projects within the CFO Organization, acting as a strategic bridge between functional stakeholders and technical teams. By managing the end-to-end project lifecycle, you will translate complex business needs into actionable insights and ensure the seamless delivery of technical enhancements across web applications, Oracle ERP systems, and emerging AI technologies.

Your work will solve critical organizational problems through rigorous system analysis and the design of optimized process flows that drive long-term efficiency.

Candidates must be willing to participate in at least one in-person interview.

• Delivery of high-priority strategic initiatives on time and within scope through diligent end-to-end project management across a global environment
• Higher standards of software quality through the total ownership of Technical Quality Assurance (TQA) and the successful facilitation of User Acceptance Testing (UAT)
• Seamless integration of business goals with technical output by partnering effectively with IT ERP, Data Warehouse, and AI Office teams
• Accelerated adoption of Intelligent Automation and AI agents by translating business requirements into functional logic and managing rigorous testing cycles
• Scalable solutions for complex organizational challenges derived from deep-dive system analyses and strategic consulting for the CFO organization

• Mastery of documentation standards, including the creation of detailed process flows, user stories, and comprehensive features within Jira
• Extensive experience managing enterprise-level project life cycles within both Agile and Waterfall SDLC environments
• A proven track record of overseeing complex financial or technical systems such as billing platforms or sophisticated reporting tools
• Proficiency in AI application and literacy, specifically in leveraging tools like Gemini or Copilot to automate requirements gathering and refine agent logic
• Exceptional analytical thinking and the ability to independently lead global, cross-functional projects with minimal supervision
• Sophisticated communication and presentation skills necessary to influence and collaborate with stakeholders ranging from technical developers to executive leadership

• Experience in Accounting/Finance or the Telecommunications/Wireless industry
• Professional certifications such as CBAP or PMP
• Working knowledge of billing platforms such as CSG, Recurly, Amdocs, or Shopify
• Familiarity with RPA (Robotic Process Automation) technologies

• Minimum Education:
  
  Bachelor’s degree in Computer Science, Engineering, Business Analytics, or a related technical discipline
• Minimum Experience:
  
  4 years of experience in Business Analysis, Product Management, and/or Project Management
• Required Technical
  
  Skills:
  • Hands‑on experience with SDLC methodologies (Agile and Waterfall)
  • Skilled in using Microsoft Office and Google Suite for documentation, analysis, and leadership presentations
  • Proven experience in the creation of Process Solution Documents (PSD) or Process Design Documents (PDD)
  • Proficiency in Microsoft tools such as Word, Excel, Draw.io, GSuite and other process flow documentation tools
  • Experience using project management and workflow tools such as Jira, Service Now, and MS Visio

Visa sponsorship not available for this role

Compensation: $83,950.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum…