Senior Scrum Master

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Wireless Technology team is pioneering the future of connectivity. We're developing and enhancing a unique hybrid network model—combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world.

Candidate must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.

This role addresses the complex challenge of aligning high-velocity engineering, automation, and CI/CD pipelines with overarching corporate business objectives. Navigating the communication gap between technical teams and executive management often slows down deployment schedules and limits operational scalability. The position works to eliminate project roadblocks, resolve technical ambiguities with nationwide vendors, and streamline delivery processes across cloud data center environments.

• Support the successful implementation of technical solutions for the Wireless Cloud Services Automation, CI/CD, and Pipelines teams using agile SDLC best practices
• Establish and maintain comprehensive project roadmaps by negotiating outcomes, timelines, and capacities with management, technical teams, and external vendors
• Build high-performing, self-organized cross-functional teams and communication channels to achieve strategic objectives and department OKRs
• Leverage AI-driven project management tools and predictive analytics to optimize team workflows, track performance data, and generate actionable project KPIs
• Identify talent and knowledge gaps across technical groups and arrange targeted knowledge transfer sessions to mitigate delivery constraints
• Ensure rigorous documentation of project requirements, risk registers, and schedules to guarantee high operational excellence standards during nationwide deployments

• Deep expertise in navigating and applying Agile, SAFe, and Waterfall software development methodologies to complex cloud engineering and automation projects
• Strong collaboration, conflict resolution, and relationship-management skills to align cross-functional engineering teams, management, and diverse external vendors
• AI literacy and application skills to automate administrative workflows, summarize technical discussions, and streamline process mapping
• Robust technical fluency in Dev Ops practices, CI/CD pipelines, and telecom network structures to interact authoritatively with systems engineers
• Advanced data interpretation and analytical capabilities to assess project performance, build KPI frameworks, and implement quality control measures
• Critical experience managing end-to-end planning, scheduling, and risk mitigation for nationwide data center builds and complex technical deployments

• CSM, CSPO, PMP, PMI-ACP, or SAFe certification
• Familiarity with process development applications such as Draw.io, Microsoft Visio, and Lucid Chart
• Advanced proficiency in Google Suite and Microsoft Office

• Minimum Education:
  
  Bachelor’s Degree in Business, Project Management, Engineering Management, IT, Computer Science, or an equivalent technical degree
• Minimum Experience:
  
  4+ years of experience in managing agile projects, including software development, cloud engineering, automation tools, or observability projects
• Required Technical
  
  Skills:
  • Agile project management tools such as Jira, Confluence, and MS Project
  • Dev Ops practices and managing CI/CD pipelines
  • Data center build projects planning and scheduling
  • Telecom networks, platforms, and systems

Compen…