Data Technician III

We are seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. Our Desktop Technicians will perform a variety of duties in support of end users for IT hardware and/or software break/fix support, imaging, data migrations, and refresh projects. Under general supervision, this position may require collaboration with technical and managerial staff.

Work methods and/or sequence of work is governed by oral/written instructions and established procedures.

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Perform a variety of duties in support of end users for IT hardware and/or software.
• Basic technical certification, hardware repair, component level knowledge, operation systems (Windows and application knowledge, troubleshooting techniques
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices.
• Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).
• Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Set up and configure PCs

• Minimum of 3 years experience doing data migrations, imaging, refreshes
• Minimum of 3 years of experience in basic technical hardware repair, component level knowledge, operating system (Windows) and application knowledge, troubleshooting techniques
• Minimum of 3 years of experience in Setup and configuring PC's (creating local accounts and acquire static IPs on customer's Intranet and networks) 2+ years Linux/UNIX (Red Hat, Ubuntu, CentOS, Fedora)
  • Installation and Configuration
  • Advanced knowledge of Linux "Command Line" functions

• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.

Additional Information:

Upon offer of employment, the individual will be subject to a background check and a drug screen.

Possible lifting may be required up to 50 lbs.

Successful candidate must be able to obtain and maintain security clearance.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Talent Rise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.