Integration Coordinator - Level I

Align Ops is a rapidly growing technology provider that serves the construction industry. We are made up of individuals who share a common commitment to innovation, creativity, integrity, and delivery beyond our customers’ expectations.

Align Ops delivers operational tools to scale and grow the construction business. With powerful solutions configurable to meet our customers' unique needs, Align Ops powers construction operations to increase productivity, improve safety, and deliver more profitable projects. As a technology partner, we transform operational data into a strategic asset that provides the visibility and control to make informed decisions that yield tangible results.

We seek talented individuals who thrive in a dynamic, challenging, and rewarding work environment and who emulate humility, drive, transparency, and customer service in everything they do.

The Integration Coordinator is pivotal in facilitating the seamless development and coordination of Align Ops’ Native Macro projects between our clients and our internal development team. This role involves effective communication, project management, and client engagement to ensure successful integration and troubleshooting of various software connections.

• Collaborate with clients to understand their time entry and payroll process requirements to create a scope of rules for developing their custom export.
• Collaborate with clients and internal teams, including Internal Developers and Onboarding Specialists, to coordinate the development and implementation of Align Ops’ Native Macro projects.
• Manage project timelines and deliverables in accordance with the service agreements while keeping internal/external stakeholders updated.
• Serve as clients' main point of contact throughout the integration process, addressing inquiries and providing updates.
• Coordinate with clients and internal/external developers, sometimes with the assistance of leadership, to ensure the quality of scoping and facilitate the execution of service agreements for each project, providing a clear understanding of project scope, requirements, and timelines.
• Demonstrate a clear understanding of project requirements, including preliminary testing before client testing, to ensure compliance with macro and development best practices.
• Partner with Onboarding Specialists to seamlessly transition clients from the onboarding phase to integration and troubleshooting.
• Oversee the end-to-end project lifecycle, from pre-development communications to client testing and ongoing post-implementation support.
• Manage the documentation of project details, progress, and outcomes in Salesforce (SFDC) and
• Assist in troubleshooting and resolving macro-related issues, working closely with internal and external developers.
• Coordinate connections and license allocation with Zachary Systems or Sasaant for QBD and QBO macros.
• Work closely with colleagues, including Onboarding Specialists, to ensure efficient handoff and continuity of projects during transitions.
• Maintain clear communication channels and regularly update clients and internal teams, including Onboarding Specialists and management.
• Work on building workflows for new processes and maintaining and updating existing workflows to facilitate efficient completion of Align Ops Native Macro projects.
• Other duties as assigned

• 1+ years of experience in project coordination, particularly with payroll projects.
• Background in working with clients, developers, and internal teams in a collaborative environment.
• Excellent verbal and written communication skills.
• Able to effectively communicate technical details to non-technical clients and internal teams.
• Strong project management skills with…