Quality Assurance Auditor; Maintenance

The Maintenance Auditor conducts internal audits IAW ISO 9001:2015 in the Maintenance Department that includes all aspects of the maintenance operation. The Auditor understands and applies ISO concepts, principles, and requirements. May also conduct audits and provide other assistance in other functional Departments. Plans and completes work independently. Performs independent analysis, determines scope and course of action required, and develops plans to resolve maintenance related problems.

Monitors and ensures timely resolution of problems. Develops procedures, work instructions, and other documents to enhance maintenance functions. Provides subject matter expertise and advice in all maintenance related functions.

• Applies knowledge in automated information systems (AIS) related to maintenance (GCSS-Army and other systems as required).
• Uses DoD Publications, Army Regulations (ARs), Army Pamphlets (DA Pams), Technical Manuals, Performance Work Statement (PWS), and other written publications and directives in the performance of required audits and duties.
• Evaluates the implementation and the effectiveness of the Quality Management System (QMS) IAW ISO 9001:2015 requirements and standards. Conducts internal audits IAW ISO 9001:2015. Evaluates departments performance based on ISO, statutory, regulatory, PWS (contractual), and QMS requirements.
• Develops and updates internal audit checklists to use when conducting internal audits.
• Evaluates internal audit findings and results. Prepares and submits audit reports, evaluates responses, and assists with follow-up and corrective actions as directed.
• Evaluates, investigates, and tracks Government evaluations and findings. Ensures timely response, evaluates responses, and assists with follow-up and corrective actions as directed.
• Conducts analysis and reviews problems to determine if problems are human error or systemic. Develops and recommends courses of action to correct problems.
• Identifies areas for improvement. Initiates and monitors Opportunities for Improvement (OFIs) IAW applicable procedures.
• Coordinates preparation, production and submission of Quality Deficiency Reports and associated documentation.
• Initiates, monitors, and assists with resolving Corrective Action Requests (CARs) and Preventive Action Requests (PARs) as directed IAW applicable procedures.
• Conducts process and product measurements and analysis IAW ISO 9001:2015. This may include developing performance measurements and metrics that include charts, graphs, reports, etc. Collects, evaluates, and analyzes data to determine performance trends. Assesses whether the Quality Policy and Quality Objectives are being met.
• Provides input, develops and updates presentation slides, and participates in Quality Reviews, Management Reviews, Process Improvement Team (PITs), and other events as directed.
• Uses technical writing skills to prepare reports, technical papers, procedures, work instructions, and other documents and correspondence as directed. Assists with the development, update, and review of procedures, work instructions, flow charts, and other documents as directed.
• Analyze quality data, such as deficiency and trend reports, to identify weaknesses in maintenance processes and improve reliability.
• Coordinates and prepares detailed, comprehensive reports documenting audit findings, investigation results, and recommended solutions for management review.
• Serve as the primary technical advisor and liaison between the maintenance organization and external government representatives on quality-related matters.
• Extensive knowledge of Army logistics systems (GCSS-Army, LMP, AESIPS, FEDMALL, PIEE) is highly desirable.
• Maintains the Quality Document System database, reviews and updates publications as needed.
• Develops training plans and other related programs to enhance operations. Conducts training when required.

• High School graduate or equivalent. Formal civilian or formal military training in maintenance operations and management are essential although on-the-job experience may be considered as a substituted for formal training. ISO 9001:2015 training highly desired.
• A minimum…