Boutique Fitness Studio Manager - Ken Caryl

Studio Manager role oversees all studio functionality, including sales, operations, and member services. Member Support Specialists report to the Studio Manager; the Studio Manager reports to the District Manager.

• 2+ years of retail, restaurant, fitness, or hotel sales experience
• 2+ years of leadership experience
• Confident in generating personal sales and training Member Support Specialists in sales
• Ability to work independently and collaborate with Leadership Team
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Excellent communication and strong interpersonal skills in person and via text/chat/email
• Ability to excel in a fast‑changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgment
• Affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Strong attention to detail and accuracy
• Trustworthy with the ability to handle confidential information
• Ability to work harmoniously with co‑workers, clients, and the general public
• Proficiency with computers and studio software
• Willingness to grow and learn

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into free introductory class
• Drive membership sales through outside sales and business development efforts
• Manage staff schedule
• Ensure studio retail/products are stocked with accurate inventory counts
• Lead, manage and hold Accountable – Member Support Specialists
• Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
• Independently make decisions related to high‑level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the Pilates studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature are stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

• $57,784–$60,500 Salary:
  Based on Skills & Experience
• Medical benefits available
• PTO and paid holidays
• Opportunity for bonus, based on performance
• Unlimited growth potential within the company
• Free Pilates classes and employee discount

• People‑oriented: positive, encouraging, energetic environment focusing on the unique abilities of our team
• Team‑oriented: cooperative and collaborative, supporting our team and community, with many opportunities to engage together
• Outcome‑oriented: results‑focused with a strong performance culture, striving for excellence through continuous improvement