Sales Support Specialist
Listed on 2026-08-04
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Sales
Sales Representative, Sales Development Rep/SDR, Business Development
Description
XYBIX SYSTEMS, a leading innovative ergonomic furniture manufacturer located in Littleton, CO is searching for a SALES SUPPORT SPECIALIST I (SSS1) to join their existing Sales Optimization Team! We manufacture customized sit-stand furniture for 911 dispatch centers, hospitals, public utilities, and transportation. All of our products have health and comfort designed into them for people in these fields. Truly, we serve those who serve others.
The Sales SUPPORT SPECIALIST I (SSS1) reports to the Sales Optimization Team Manager. As an employee of Xybix, he/she is responsible for professionally representing Xybix to all customers and partners, meeting or exceeding established goals, and enhancing Xybix’s reputation for service, quality, and functionality. The SSS1 helps drive the company’s success by supporting the Territory Managers and their customer activities, assisting with smaller opportunities, and uncovering new business.
If you enjoy working on a high performing team, love collaboration and a team environment – then you could be a great fit with our company!
PRIMARY JOB FUNCTIONS- Support Territory Managers by ensuring project data, tasks and opportunities are accurate and viable
- Assist Territory Managers with specific Customer Service and post-sale related projects
- Responsible for uncovering and qualifying leads at the initial stages of the sales cycle and supporting marketing campaigns
- Field emails or phone calls to clients and support TM pipeline data and tasks
- Ensure all calls, tasks, email, and project processes are logged correctly
- Prioritize all opportunities and tasks to determine which projects need to be addressed
- Initiate drip campaigns to appropriate projects and customers
- Create and update opportunities related to monitor additions, storage additions, accessory additions, etc
- Gather customer lists from Zoom Info, purchased Database, and Territory Managers of potential clients. Log them appropriately in Salesforce
- Research and call into territory to complete metro intelligence document
- Make cold calls and create interest for sales reps in each vertical and territory. Set up follow up actions and calls for Territory Managers
- This territory includes North America and Canada. We may modify the regions covered during your training.
- The “Dispatch” industry channels include Public Safety, Federal Government, Education, Security, and General Industry.
- The “Healthcare and Command & Control” industry channels include Hospitals (Imaging), Department of Transportation, Airports, and Utility Control Rooms.
- Xybix will provide all technology and equipment required to do this job at the Xybix offices. Xybix will also cover authorized travel expenses as listed in Xybix’s “Travel Expense Standard Allowances.”
- Xybix will enroll the SSS1 in the Training Platform which will include;
On-Boarding Training (one week at Littleton, Colorado offices), scheduled training directives and research, bi-annual training, possible ride-a-longs, and annual rewards and training events. - Sales, Marketing, Customer Support, Design, Installation, Executive Leadership, and the VP of Sales will provide the needed information required to ensure you are competent and fully equipped to service our customers at the highest level and grow your assigned territory. We “work as one” at Xybix.
- Bachelor’s degree from a four-year college or university or commensurate industry experience is preferred. A high school diploma or GED is required.
- One year of inside or outside sales experience in comparable industries preferred.
- Ability to plan and manage a sales account.
- History of meeting deadlines and project goals.
- Experience utilizing CRM systems, metrics and dashboards preferred
- Experience or familiarity with email or call campaigns to schedule…
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