General Manager

• Compensation: USD 150,000 - USD 180,000 - yearly

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations.

The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The Littleton General Manager (GM) is responsible for maintaining a positive operating margin at the laboratory level and for meeting and exceeding the annual budget. They shall collaborate with on-site/off-site lab managers, perform operations out of the Littleton facility, and share responsibility, at the site level, for operating margins and for annual budgets. Littleton GM will also be responsible for ensuring compliance and integration of facility operations with corporate and regulatory policies and procedures.

• Manages the laboratory and facility operations to provide positive operating margin and meet annual budgetary goals.
• The GM will be responsible for the culture of the lab and employee engagement under their hierarchy, act confidentially in employee matters, and partner with Human Resources to ensure that all policies and programs are applied consistently throughout the laboratory.
• Directly manage the lab and provide technical support, report reviews, and occasionally assisting with testing as needed.
• Builds and maintains positive customer relationships and sales growth through direct interaction with customers and Eurofins sales personnel.
• Attend and participate in key business meetings, conferences, and trade shows to build relationships and maintain subject matter expertise.
• Collaborates with the Quality Assurance Manager to ensure that SOP's for the facility are implemented and reviewed on a regular basis so that the facility is operated in a compliant manner which allows it to produce defensible data.
• Ensure the laboratory maintains its ISO/IEC 17025 accreditation. Interface directly with accreditation bodies (e.g., A2LA) and lead internal/external audit processes.
• Prioritizes the activities of the operations groups to ensure key goals are achieved and customer service needs are addressed.
• Works with Lab Managers to ensure accurate P&L forecast, provide quality analytical data to clients, and meet on-time delivery dates.
• Leads Business Team activities to develop and implement sales strategies to ensure budgetary goals are achieved. Ability to travel for business purposes is required.
• Communicates facility-specific goals and objectives to employees. Communicates and implements company initiatives designed to foster teamwork and communication.
• Fulfills supervisory responsibilities with direct reports to achieve strong staff performance. Mentors key employees.
• Evaluates and maintains appropriate staffing levels to support operational needs and budgetary requirements. Collaborates with the Business Controller and HR Business Partner to discuss and review manpower regularly.
• Works with…