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Regional Service Leader — Lead Team & Service Excellence

Job in Littleton, Middlesex County, Massachusetts, 01460, USA
Listing for: Peak Technologies, Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Management
    Area Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Peak Technologies, Inc. in Massachusetts is seeking a Regional Service Manager (RSM) to lead a team of 10-15 Customer Service Engineers and coordinate third-party resources to ensure superior service delivery and customer experience across the region.

You will drive performance metrics, support sales initiatives, and manage regional service performance including SLA, customer satisfaction, and cost control, with travel up to 50%.

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