Manufacturing Director, Operations

Overview

At Jet Cool, a Flex company, we’re at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. We are looking for a Director, Operations located in Littleton, MA. Reporting to the Vice President of Operations, the director will lead the Production, Quality, Technical Operations, Documentation Control, Supply Chain, and Warehousing functions.

• Oversee production, quality, technical operations, documentation control, materials management, warehousing, and shipping & receiving
• Meet all revenue and NPI build & shipment requirements
• Ensure products and production processes meet quality standards at all times
• Oversee the creation and execution of material demand & build plans
• Plan and manage inventories to maximize inventory turns, minimize stock-outs and inventory obsolescence
• Persistently evaluate and implement process technologies that enhance production efficiencies and production data integrity
• Work with Quality and Customer Service to resolve any returns in a timely manner
• Lead corrective action investigations and process enhancements as needed
• Collaborate with Development Engineering, NPI Program Management, and Manufacturing Technical Operations throughout the NPI program execution phases
• Communicate and implement Operations-related policies, practices, standards, and security measures to ensure effective and consistent support across Operations
• Ensure the production work environment is safe for employees and visitors at all times
• Provide mentorship, guidance and leadership to the Operations team

• 4‑year college degree, master’s degree preferred
• Minimum of 7‑10 years of relevant industry experience, particularly in high‑volume environments with a robust new product development history
• Experience managing production environments through timely and accurate data
• Experience working with PLM, ERP and QMS systems (Agile PLM and Net Suite ERP preferred)
• Deep understanding and command of product sourcing, manufacturing, assembly, quality verification, and delivery processes, particularly with world‑class contract manufacturers
• Ability to engage with executive stakeholders, including peers at other companies
• Data‑driven with the ability to master complex technical and hardware problems
• Ability to move from high‑level conversations into detailed operational discussions to drive business execution
• U.S. citizenship required

• Full range of medical, dental, and vision plans
• Life Insurance
• Short‑term and Long‑term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement
• Pay Range (Applicable to Massachusetts): $–$ USD annually

Jet Cool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We are happy to provide reasonable accommodations to those with a disability for assistance in the application process.