Quality Operations Manager

Company Description SnapX.ai is a next-generation freelance recruiting portal that combines AI agents with human expertise to deliver highly qualified talent for diverse hiring needs. Organizations can post a job and quickly receive applicants sourced through a network of 1,000+ freelance recruiters. The platform is designed to streamline recruitment workflows, improve candidate quality, and reduce time-to-hire. SnapX.ai focuses on creating efficient, technology-enabled hiring experiences for both clients and talent professionals.

We are seeking an experienced Operations Quality Manager to lead day-to-day manufacturing quality, oversee inspection activities, and drive continuous improvement initiatives. This is a high-visibility leadership role managing the QC Supervisor and Quality Engineering team, ensuring compliance with FDA and ISO standards while building a strong culture of quality.

• Lead all manufacturing quality activities across production operations.
• Oversee in-process inspection, final inspection, product acceptance, and release.
• Manage Quality Engineers, QC Supervisor, and inspection teams.
• Own the NCR/MRB process including investigation, disposition, trending, and closure.
• Drive CAPA and corrective actions based on root cause analysis.
• Lead continuous improvement initiatives focused on yield, efficiency, and risk reduction.
• Apply Lean, Six Sigma, and process improvement methodologies.
• Support new product, equipment, and process introductions through quality planning.
• Ensure compliance with FDA QMSR, ISO 13485, and international regulations.
• Support internal/external audits including FDA and notified body inspections.
• Partner cross-functionally with Manufacturing, Engineering, Supply Chain, and Operations.
• Provide leadership with data-driven reporting on quality performance and risks.
• Coach and develop the manufacturing Quality team.

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field.
• 7+ years of manufacturing quality experience.
• 3+ years in supervisory or leadership roles.
• Strong knowledge of quality tools (SPC, FMEA, CAPA, root cause analysis).
• Experience with ISO 13485, FDA QMSR, and regulated manufacturing environments.
• Lean/Six Sigma experience preferred.
• Excellent analytical, organizational, and leadership skills.

• Competitive compensation package.
• Annual performance bonus.
• Health, vision, and dental insurance.
• 401k retirement savings with match.
• Life insurance and comprehensive paid leave.
• Flexible working environment.