Field Service Technician

About The Role

Uniti’s team of Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that build long‑term relationships.

This is a safety‑sensitive position.

• Install and repair residential and business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
• Recommend products and services that resolve customers’ communications needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain a clean and organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and follow safety standards and regulations.
• Report to the Manager of Local Operations.

• Basic technology and math skills.
• Valid driver’s license and safe driving record.
• Ability to distinguish colors in use of color‑coded cable.
• Ability to use equipment with maximum load capacity of 275 lb.
• Ability to lift up to 50 lb, capable of working aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
• Ability to respond to after‑hour callouts.
• High School Degree or GED equivalent.

• Customer service or sales experience.
• Certifications or training directly related to the position.
• Two‑year technical degree in computers or electronics, or equivalent in work experience.

Standing Continuously: 67‑100% | Walking Continuously: 67‑100% | Sitting Occasionally: 0‑33%

Car:
Occasionally: 0‑33% | Van:
Continuously: 67‑100% | CMV:
Occasionally: 0‑33% | Climbing:
Continuously: 67‑100% | Bending:
Continuously: 67‑100% | Crouching:
Continuously: 67‑100% | Pushing‑Pulling:
Continuously: 67‑100% | Carrying:
Continuously: 67‑100% | Reaching Above Head:
Continuously: 67‑100% | Lifting‑Lowering >1‑15 lb.:
Continuously: 67‑100% | >15‑30 lb.:
Continuously: 67‑100% | >30+ lb.:
Continuously: 67‑100%

>

Medium Dexterity:
Continuously: 67‑100% | >

Fine Manipulating:
Continuously: 67‑100% | Operate Foot Control:
Occasionally: 0‑33%

Hearing:
Continuously: 67‑100% | Near Vision:
Continuously: 67‑100% | Far Vision:
Continuously: 67‑100% | Peripheral Vision:
Continuously: 67‑100% | Depth Perception:
Occasionally: 0‑33% | Color Discrimination: 34‑66%

Cold:
Frequently: 34‑66% | Heat:
Frequently: 34‑66% | Dampness:
Occasionally: 0‑33% | Heights:
Occasionally: 0‑33% | Vibration:
Occasionally: 0‑33% | Skin Irritants:
Occasionally: 0‑33% | Lung Irritants:
Dust:
Occasionally: 0‑33% | Fumes/Gases:
Occasionally: 0‑33%

Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Driver’s License

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Notice to Non‑U.S. Citizens:
Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and obtain approval from federal regulatory agencies prior to granting certain…