Technical Writer

Contact:
Priyanka Mahant, Talent Acquisition Specialist. Email: P Phone: .

Location: Livermore, CA 94550 (Onsite)

Project Duration: 06 Months contract (possible extension/conversion)

Shift: 8:00 AM - 5:00 PM (Mon-Fri)

Pay Rate: $31.00 per hour on W2

• Minimum of 2 years’ experience as a technical writer or document specialist
• Ability to work in a fast-paced, high-intensity environment with continuous change
• Strong time management and organizational skills
• Excellent written and verbal communication skills in English
• Strong critical thinking abilities
• Education:
  
  Bachelor’s degree preferred; however, an associate degree combined with relevant work experience will also be considered.
• Documenting processes within the Heart Failure Division, utilizing established templates
• Collaboration across multiple departments, working closely with managers, stakeholders, and various operational teams
• Supporting Operations and Continuous Improvement efforts within the Heart Failure Division
• Key tools: MS Office, Salesforce, PowerPoint; experience with Windchill a plus

• Information is gathered from meetings, provided documentation, and internal systems to develop process documentation
• Drafts are shared with stakeholders for review and approval
• Follow-up is conducted to address questions, gather additional details, or incorporate updates
• Finalized documents are uploaded upon approval, with possible document scanning and other general office duties as needed
• Must be detail oriented, very organized and able to multitask
• Work on multiple documents concurrently, navigating multiple sites and systems
• Good follow-through and excellent communication skills to ask qualifying or follow-up questions regarding documented processes

• Work with Process Standardization, collaborating with stakeholders, managers, and operational functions
• Produce approximately 80 total documents during the contract, including NNI (Needs New Insurance) and PRC (Prescription Required Case) documents
• Use templates and follow General Services Guide (GSG) in document creation
• Tools used: MS Office, Salesforce, Power Point
• No daily, weekly, or monthly deadlines for creating documents

• First interview is a video conference; second interview is onsite with the hiring manager and a second manager