Engineer, Sustaining

Job Title

Responsible for the ongoing technical support, continuous improvement, and lifecycle management of released products and manufacturing processes. This position works closely with Operations, Quality, Supply Chain, Manufacturing, Customers, and Suppliers to resolve production issues, improve product quality and reliability, reduce costs, manage engineering changes, and ensure consistent compliance with customer and regulatory requirements. The Sustaining Engineer serves as the primary technical resource for sustaining released products throughout their lifecycle.

Essential duties include:

• Providing technical support for released products throughout their manufacturing lifecycle.
• Investigating and resolving production, quality, yield, and customer-related issues through structured problem-solving methodologies.
• Leading root cause and corrective action activities involving internal teams, suppliers, and customers.
• Developing and implementing process improvements to improve quality, capacity, manufacturability, and operational efficiency.
• Identifying and executing cost-reduction, cycle-time reduction, and productivity improvement initiatives.
• Processing engineering change orders and leading implementation of product and process changes.
• Analyzing manufacturing nonconformances and implementing corrective actions to prevent recurrence.
• Supporting supplier qualification, supplier process changes, and component obsolescence management.
• Tracking, monitoring, and improving manufacturing cycle times and process performance.
• Collaborating with Quality Engineering, Manufacturing, and Production teams to improve product quality and manufacturing performance.
• Interfacing directly with customers regarding technical issues, product performance, engineering changes, and continuous improvement opportunities.
• Supporting design reviews and Design for Manufacturability assessments for product revisions and customer-driven changes.
• Interpreting customer specifications and ensuring continued compliance with contractual requirements.
• Ensuring conformance to ISO procedures, quality system requirements, and FM Industries established protocols.
• Designing, building, and operating safe systems.
• Understanding basic safety work processes such as JSAs and MOCs.
• Complying with applicable environmental, health, and safety laws and regulations, company policy, and accepted safe work practices.
• Performing additional related duties as assigned.

Education and/or experience required:

• Bachelor's degree in engineering or related technical discipline.
• 3+ years of experience in precision manufacturing, semiconductor manufacturing, aerospace, medical, or automotive or related high-technology industries.
• Experience supporting released products in a manufacturing environment.
• Strong knowledge of root cause corrective action methodologies such as 8D, A3, Fishbone, 5 Why, or equivalent.
• Strong organizational, analytical, planning, and project management skills.
• Ability to create technical reports and present findings to management, customers, and cross-functional teams.
• Computer literacy including Microsoft Office applications and ERP systems.
• Experience interpreting engineering drawings, specifications, manufacturing documentation, and customer requirements.
• Knowledge of machining, assembly, welding, brazing, anodizing, cleaning, and other precision manufacturing processes.
• Experience coordinating failure-analysis activities and verification testing.
• Knowledge of electromechanical assemblies and cleanroom manufacturing environments.
• Knowledge of quality systems, SPC, PFMEA, control plans, and corrective action processes.

Preferred certifications, licenses, and registrations:

• Lean Manufacturing Certification/Training
• Six Sigma Green Belt or Equivalent
• GD&T Certification/Training
• ERP System Certification/Training
• Root Cause Analysis / Problem Solving Training
• Project Management Certification/Training

Physical demands while performing the job:

• While performing the duties of this job, the employee is regularly required to stand, sit, walk, balance, stoop, kneel, and crouch.
• The employee frequently is required to use hands to handle objects.
• The employee is occasionally…