Intern - Loan Servicing Operations

Job Title:

Intern
-Loan Servicing Operations

Location:

Livermore,CA
Hiring Salary Range: $20.00 per hour

Fremont Bank — one of the Bay Area’s most respected and long‑standing financial institutions — is seeking a strategic, hands‑on intern to join and help advance our Loan Servicing team. This is a high‑impact opportunity to contribute to the success of a mission‑driven organization committed to excellence, community service, and strong client relationships. If you're energized by purpose‑driven work, collaboration, and delivering meaningful results, we’d love to connect.

Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities. We offer:

• A people‑first culture grounded in inclusion and excellence
• Deep community involvement and local reinvestment
• A mission‑driven workplace where values and performance go hand in hand

• Full‑Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
• No‑Compromise Approach — we help clients get to "yes"
• Core Values:
  • Go above and beyond for clients
  • Foster a supportive and empowering environment for associates
  • Deeply invest in the well‑being of our local community

The Loan Servicing Operations Department is responsible for the payment and monitoring of insurance and property taxes for loans serviced by the residential Loan Servicing Department.

Review incoming insurance policies to make sure they meet the minimum requirements. Contact borrowers and/or agents to clear any deficiencies and update the servicing system.

• Sending requests to insurance agents to get updated insurance declarations
• Calling insurance agents when updated insurance has not been received
• Updating our servicing system with current insurance information
• Scanning and imaging documents
• Mailing checks to insurance companies to pay premiums

• Organizational, interpersonal, and communication skills.
• Prioritization and strong attention to detail (preferred).
• Knowledge of homeowner’s insurance, including hazard, flood, and condo (preferred).
• Basic knowledge of Excel and Word.

• Monitors work through weekly reports to assess progress and ensure alignment with expectations.
• Reviews completed projects to evaluate accuracy, understanding, and overall performance.

The Intern will learn how to work as part of a team to complete projects, how to take ownership of a process and be responsible for it. They will also gain a better understanding of how a bank services a loan once it’s funded.

• Team Players who go above and beyond to support their colleagues
• Action‑Oriented professionals who challenge the status quo and seek improvement
• Purpose‑Driven individuals who understand and champion the bank’s community impact

Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification.

Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.