Client Relationship Consultant ; Banker - Livermore, CA

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses make better and smarter financial decisions and supporting the communities we serve.

• Build and maintain client relationships across in‑person, appointment, and virtual channels.
• Assess and attend to customers’ banking needs, gather account information, and educate clients on available deposit and loan products.
• Recommend solutions that align with each customer’s unique goals and financial needs.
• Engage proactively with clients, follow up, and learn about their financial situations and channel preferences.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Collaborate with branch team members and partners to serve clients most effectively.
• Educate clients on emerging digital products and self‑service technologies to meet their financial needs.
• Leverage available resources and technologies to optimize the client experience and achieve operational excellence and accuracy.

• Basic Qualifications: High school diploma or equivalent; typically one to two years of retail banking experience or equivalent training.
• Preferred
  
  Skills and Experience:
  
  Proven ability to build and nurture client relationships through proactive outreach and follow‑up; effective client engagement and communication; basic knowledge of bank and branch policies and systems; strong customer service and interpersonal skills; experience with digital products and self‑service technologies; ability to identify client needs using a digital‑first mindset; basic proficiency in making appropriate recommendations; experience in the financial services industry preferred.

This role requires working from a U.S. Bank location for all scheduled work days.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected factors under applicable law.

Clients must hold National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. This includes a criminal background and credit check. Failure to meet or maintain NMLS requirements may result in rescission of the offer or termination of employment.

$21.81 – $26.65 per hour, adjusted by location and experience.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program and follows all applicable local, state, and federal background check requirements. Certain positions may be subject to additional regulatory requirements such as FINRA, Reg G, OFAC, or the NFA.