Senior Fraud Investigative Analyst

Sr Fraud Investigative Analyst conducts meticulous investigation of various potentially fraudulent transactions and develops rules to assist with early fraud detection and prevention. Sr Analyst is responsible for evaluating the circumstances of suspected or confirmed fraud cases and handling them according to established procedures. Develops procedures to enhance fraud detection efforts; assists in calibration of fraud detection software and training of other investigative analysts.

• Conduct ongoing analysis of existing fraud alerts related to deposit accounts (Wires, ACH, Checks, Online Account Takeovers, New Accounts and claims Reg E and Check, etc.)
• Works with Vendor and recommends enhancements to improve fraud detection and reduce false positives
• Analyzes and makes recommendations to implement new alerts
• Contact clients via phone and/or email to validate transaction activity
• Performs transactional and activity-based fraud analysis utilizing various tools and reports to identify potentially fraudulent activities on deposit accounts
• Draft assessment summaries and other written investigative/intelligence products to support decisions and recommendations
• Assist business partners in identifying control deficiencies that resulted in a loss or exposure identified during an investigation
• Develop procedures and provide training for new team members
• Escalate cases for further investigation and potential recovery to Security
• Reviews high risk transactions for potentially fraudulent activity
• Complete other duties as assigned

• Working knowledge of research methodology of fraud and financial crime activities
• Knowledge of fraud detection, prevention, authentication strategies and techniques
• Detailed oriented and the ability to work independently
• Strong interpersonal, analytical and problem-solving skills
• Experience working in a fast-paced production-based environment and managing an assigned work queue
• Ability to effectively communicate with clients to resolve risk and fraud issues
• Solid knowledge of state and federal bank compliance procedures and card brand operating guidelines as they relate to fraud investigation and analyses
• Ability to interpret complex documents such as federal regulations and operating guidelines
• Ability to write procedure updates or implement new procedures
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook and Internet Explorer
• Excellent communicator with strong written and verbal communication skills
• Willingness to be flexible

• Knowledge of Verafin, Fiserv banking software, Master Card connect and DTS
• Knowledge of the Check clearing and adjustment rules
• Knowledge of NACHA Rules and Regulations
• Knowledge of Wire related regulations and guidelines
• Knowledge of Master Card rules and regulations

• 4 years of risk management/fraud experience in financial industry or
• 4 year degree with 3 years of related banking experience