Technical Services Specialist; Documentation and Label Compliance - Food and Dietary Supplements

Are you passionate about quality, precision, and making an impact in the nutritional and dietary supplement industry? Protein Research is looking for a detail-oriented Technical Services Specialist to join our Quality Assurance team. In this dynamic, cross-functional role, you’ll serve as the vital bridge between Quality, R&D, and Production — ensuring that every product we deliver meets the highest standards of compliance, accuracy, and operational excellence.

You’ll take ownership of critical workflows — from Master Manufacturing Records and label compliance to third-party certifications and regulatory support — all while collaborating with talented teams across the organization. If you thrive in a fast-paced environment and love turning complexity into clarity, this is the role for you.

• Master Manufacturing Records:
  Compile, review, and route all Master Manufacturing Record (MMR) elements, initiate and manage project tracking systems for MMR updates—including formulation changes, label updates, and specification revisions—and drive them through to completion.
• Documentation Management:
  Update and track approvals for Finished Product Specifications and MMRs for food and dietary supplement products, maintaining strict adherence to Good Documentation Practices.
• Label Compliance:
  Review and approve product labels in collaboration with customers and R&D teams, facilitate necessary edits, track changes, and organize master copies to ensure full regulatory compliance.
• Certification & Audit Support:
  Support the submission and maintenance of third‑party certifications including Organic, NSF, GFCO (Gluten‑Free), Non‑GMO Project, Kosher, and Halal, and assist in their respective audits.
• Regulatory Support:
  Provide technical and administrative support for regulatory inquiries and internal projects to meet customer and stakeholder needs.
• Supplier
  
  Qualification:
  
  Assist in collecting supplier documentation and manage the qualification program.
• Records Retention:
  Oversee the scanning, filing, and organization of documents to ensure audit readiness at all times.

• Bachelor’s degree or equivalent professional experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook), Project Management and ERP software; ability to quickly master new systems.
• Acute attention to detail with high accuracy in technical editing.
• Strong organizational and analytical problem‑solving skills.
• Ability to manage shifting priorities in a fast‑paced environment.
• Excellent written and verbal communication skills.

• 5+ years of experience in the nutritional/dietary supplement industry.
• Prior experience in nutritional and dietary supplement labels.
• Prior administrative, regulatory, and/or quality control experience.
• Knowledge of manufacturing processes, GMPs, dietary supplement regulations, and product lifecycle.

• Be part of a mission‑driven team dedicated to quality and innovation in the nutritional supplement industry.
• Collaborate cross‑functionally with R&D, Production, Supply Chain, and Customer Service teams.
• Grow your career in a role that blends technical expertise with project management and regulatory knowledge.
• Work in a supportive, fast‑paced environment where your attention to detail truly makes a difference.

At Protein Research, we believe in investing in our employees. You’ll receive competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment. You’ll also be part of a team that is committed to quality and food safety, making a tangible impact on the lives of our customers.