Assistant Store Manager, Sandro-Paris @ San Francisco Outlets, Livermore, CA

Assistant Store Manager – Sandro (San Francisco Premium Outlets, Livermore, CA)

We are seeking an energetic Assistant Store Manager to lead a boutique, coaching associates, driving sales, and maintaining the highest standards of customer experience.

• Client Experience & Service: Exemplify exceptional client service by acting as the boutique's primary host; ensure each client receives a personalized and memorable shopping experience; use selling tools effectively to enhance client engagement and satisfaction.
• Sales & Performance: Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan; mentor and motivate the team to achieve and exceed key performance indicators (KPIs); observe and provide feedback on client engagement, conversion rates, and styling techniques.
• Leadership & Development: Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions; foster a culture of trust, collaboration, and continuous improvement within the team; act as Manager on Duty, utilizing strong problem‑solving skills to address and resolve client concerns.
• Visual Merchandising & Brand Standards: Support visual merchandising initiatives, ensuring compliance with brand guidelines; maintain a visually appealing boutique that reflects the brand's aesthetic and standards.

• 2+ years of prior supervisory experience in a client‑focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem‑solver with a track record of setting and achieving goals.
• Team‑oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays.
• Aligned with SMCP’s core values and dedicated to growing within the brand.

Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives.

We offer a comprehensive benefits package, including health, dental, life insurance, and disability coverage; employer‑matched 401(k); paid time off (vacation, sick time, holidays); paid parental leave; pet benefits; and access to an Employee Assistance Program.

$25—$29 per hour (California).

Ready to lead with confidence and style? Apply now and become part of the SMCP Dream Team!