Floor Supervisor, Retail

Founded in San Francisco in 2011,
The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.

We’re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you’re new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one‑on‑one consultations to help you find the products that best meet your needs.

We don’t just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives.

Floor Supervisor – Full Time, Nottingham, MD dispensary (on‑site). Hours of operation are 9 am–9 pm, 7 days per week. The role requires availability during nights, weekends, and some holidays.

• Provide compassionate, friendly, and professional customer service to patients and caregivers.
• Assist patients with cannabis recommendations through product selection, effects, potency, dosing, methods of consumption, and administration.
• Work tactically to service patients with care and efficiency while serving as a Leader on Duty (LOD).
• Open the store and prepare staff for the first customers.
• Train new employees on the POS system and e‑commerce platform.
• Assist patients with difficult questions regarding product usage.
• Maintain strong situational awareness and emotional intelligence while working within a diverse team.

• Meet age requirements by state as determined by the Department of Health or State Regulatory Commission.
• At least one (1) year of customer service, retail or related experience preferred.
• Cannabis experience a plus.
• Flexible regarding work schedule, including evenings, weekends, and holidays.
• At least one (1) year of supervisory or leadership experience.
• Able to push, pull, lift, or move a minimum of 50 lbs.
• Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time.
• Able to handle cash or card transactions with patients using an electronic processing system.

• Stand constantly.
• Walk frequently.
• Reach and twist/turn with hands and arms.
• Climb or balance, stoop, kneel, crouch or crawl.
• Frequently lift and/or move up to 20 lbs.
• Occasionally lift and/or move up to 50 lbs.
• Vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.

• Health, vision, and dental insurance (with telehealth option).
• 401(k) with 4% company matching, 100% vested immediately.
• Employee Assistance Program.
• Paid Parental Leave.
• Life Insurance.
• Short & Long Term Disability.
• Employee Discount (all employees eligible).
• Paid Time Off.
• Pet Insurance.
• Employee Recognition Program.
• Access to AI‑powered mental health & wellness support.
• Flexible Paid Time Off.
• Paid Parental Leave.
• 401(k) with Company Match.
• Pet Insurance.
• Employee Discounts at Terr Ascend dispensary locations.
• Recognition Program for peer‑to‑peer rewards.
• Disability & Life Insurance.

At Terr Ascend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. Terr Ascend is committed to assuring equal employment opportunities to all employees and applicants. Terr Ascend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws.

Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired.…