Retail Sales Associate, Maje, Livermore

Retail Sales Associate at SMCP MAJE

Location: Livermore, San Francisco Premium Outlet

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high‑fashion designs and sustainability together. Operating in over 47 countries, we are financially stable and in an exciting phase of growth.

• Create a welcoming, elevated shopping experience with expert fashion advice.
• Style clients with personalized wardrobe selections and full‑range product recommendations.

• Build and maintain a client book, fostering long‑term relationships.
• Encourage repeat visits through personalized follow‑ups and exclusive offers.

• Share insights on collections, craftsmanship, and brand heritage.
• Guide clients through their shopping journey, ensuring a meaningful brand connection.

• Support daily operations, including visual merchandising and floor maintenance.
• Ensure stock is replenished and the store remains organized and inviting.

• Drive sales, achieve personal and team goals, and support a thriving workplace culture.
• Work closely with the team to create a motivating, results‑oriented environment.

• Address customer concerns professionally, ensuring satisfaction and long‑term loyalty.
• Provide solutions that enhance the overall client experience.

• 1+ years of customer service or retail experience, preferably in a fashion‑forward environment.
• Passionate about styling, fashion, and delivering an exceptional client experience.
• A strong communicator—friendly, engaging, and skilled at building relationships.
• A team player with a positive, solution‑oriented mindset.
• Social media savvy (a plus, but not required).
• Adaptable and flexible to thrive in a fast‑paced retail setting.
• Flexible availability, including evenings, weekends, and holidays, is required.

• Competitive base hourly pay, individual commission, and sales incentives.
• 50% shopping discount and seasonal wardrobe offering.
• Cell phone contribution.
• Voluntary health plan, 401(k), and paid time off including holiday pay.
• Paid parental leave and pet benefits.
• Employee Assistance Program (EAP) and MAVEN Family Planning support.
• Retail Stylist Program and professional development opportunities.

California Compensation Range: $18—$20 USD