Assistant Store Manager

Overview

As an Assistant Store Manager, you will be the first face of the brand for growing families, welcoming new parents and grandparents, introducing them to our baby essentials, and supporting them throughout their parenting journey.

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Analyze business performance and take necessary action to improve results, communicating and driving key performance indicators (KPIs) with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through consistent customer service, education, and operational controls.

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and many development programs.

Compensation for this position ranges from $22.00 - $28.25 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Additionally, Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process.