New Life Thrift Store Manager

New Life Thrift Store Manager

Our Ministry:
Shepherd's Gate has positively impacted women and children in crisis for over 40 years. We provide an exceptional year program for the women and the children we serve. We have well-respected staff that changes lives through the work they do. Are you passionate about seeing lives restored through Jesus? Do you have a heart toward those in need? You have a chance to work with bright, talented, and passionate people in a Christ-centered atmosphere.

Apply to be part of our team.

Category:
Customer Service

Description:

The Thrift Store Manager will be responsible for the day-to-day operational management of the thrift store, including staff and volunteer supervision; customer care; financial oversight and cash-handling procedures; achieving sales goals and revenue targets; setting loss-prevention standards; team building; donation processing; and visual merchandising. Must be able to demonstrate Christian values and the heart of Jesus Christ in a Christian community environment.

Essential

Job Duties:

• Provide spiritual and Biblical guidance by encouraging, praying, and supporting the staff, customers, donors, and volunteers.
• Consistently communicates and works cohesively with staff, customers, donors, volunteers, and the public to foster a warm, courteous, and friendly professional atmosphere.
• Oversee and supervise all aspects of the thrift store and donation center.
• Monitor and supervise the quality of merchandise and store presentation.
• Increase the Shepherd's Gate mission awareness in the store.
• Build collaborative relationships with local businesses and develop resources to receive used or discontinued items.
• Build and manage a solid social media presence.
• Perform financial duties (financial reports, cash handling procedures, etc.).
• Develop and maintain the budget in collaboration with the Director of Business and Finance.
• Perform various office and administrative tasks as needed.
• Oversee the training and duties of volunteers.
• Maintain thrift store policies and procedures.
• Maintain a safe working environment.
• Meet weekly with the supervisor for one-on-ones to discuss successes, challenges, and career goals.
• Supervision of staff:
• Supervise the thrift store team. You may need to take calls to assist when needed.
• Manage staff schedules and leave requests to maintain full staff coverage.
• Cover shifts as needed.
• Hold monthly one-on-one meetings to mentor and evaluate team members' success and challenges, inspire the team to achieve store productivity goals, etc.
• Conduct quarterly staff meetings to provide leadership, direction, and training through example and interpersonal skills.
• Participate in the hiring, training, performance reviews, corrective action, and termination processes as needed.

Requirements:

• A personal relationship with Jesus Christ
• At least one year of retail and management experience
• Teachable, flexible, and eager to grow
• Ability to work a varied schedule
  - Store hours M-F 8:30 am-6:30 pm & Sat 8:30 am – 4:30 pm.
• Polite and professional behavior
• High School Diploma or GED
• Must be a minimum of 18 years of age
• Valid driver's license (3+ years) and clean driving record
• Applicants for this position must be able to provide a negative drug test result.
• Applicants will be subject to a background check

Working Conditions:

• Must be able to meet the physical demands of the job
• Occasionally working in high-stress situations
• Ability to lift up to 30lbs and must be able to satisfactorily perform the essential functions of the position

Competitive Benefits:

• Salary $30.00 - $32.00
• Medical, Dental, Vision, & Life Insurance
• 401(k) with Employer Match
• Paid Time Off (PTO) & Sick Leave
• Some overtime and occasional bonuses
• Mileage reimbursement
• Flexible Spending Account
• Legal Shield/
• Right Now Media Work Access
• Employee Discount at Shepherd's Gate Thrift Store

EOE Statement:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.