Life Skills Instructor; Evening Shift

(5% pay differential for fluent Spanish, Cantonese, Mandarin, Hindi, or Dari bilingual language skills)

General Responsibilities:

Under the direction of the Director of Homeless and Family Support Services, the Life Skills Instructor provides education, coaching, and hands-on support to shelter residents, helping them to develop the practical skills necessary to achieve greater stability, self-sufficiency, and successful transition to permanent housing. The Life Skills Instructor facilitates individual, and group activities focused on daily living, household management, budgeting, employment readiness, communication, problem-solving, goal setting, and other skills that promote independent living.

General Requirements:
Bachelor’s degree or one-year related experience. The ideal candidate is patient, compassionate, dependable, and able to establish respectful relationships with individuals experiencing homelessness while maintaining appropriate professional boundaries. Completion of Agency Training within 6 months of employment (if not before).

Proposed work hours:

• Sundays: 6:00 AM–2:30 PM or 7:00 AM–3:30 PM
• Monday–Thursday: 2:30 PM–11:00 PM

AREAS OF RESPONSIBILITY

I. DIRECT SERVICE –
A. Develop and facilitate engaging life skills workshops and activities based on resident needs and program goals.
B. Provide practical instruction in areas such as:
a) Budgeting and money management
b) Banking and financial literacy
c) Meal planning, grocery shopping, and basic nutrition
d) Cooking and food safety
e) Household organization and cleaning
f) Laundry and basic household maintenance
g) Personal organization and time management
h) Communication and interpersonal skills
i) Conflict resolution and problem-solving
j) Goal setting and decision-making
k) Independent living skills
l) Community resources and navigating public services
m) Employment readiness and workplace expectations
n) Computer, email, and basic technology skills

C. Offer hands-on instruction and demonstrations when appropriate.

D. Adapt instruction to accommodate different learning styles, educational backgrounds, abilities, and levels of independence.

E. Collaborate with Case Managers and shelter staff regarding resident progress, challenges, and areas requiring additional support.

F. Provide case management to shelter residents when needed.

G. Maintain inventory of all shelter supplies and submit check requests when necessary.

II. SHELTER OPERATIONS
A. Support the overall safety, cleanliness, and orderly operation of the shelter.
B. Screen and interview potential residents and processes intakes. Make referrals as needed. Work within the Coordinated Entry System protocols to intake clients into shelter.

C. Comply with the terms of the Homeless Services contracts; work with staff and community partners to coordinate services for clients and their children.
D. Maintain accurate records of services provided to clients in the confidential database and produce monthly reports and statistics.
E. Follow established emergency, crisis response, mandated reporting, and incident reporting procedures, including elder abuse reporting, CPS reporting, 5150 laws and suicide assessment.
F. Record client interactions, events etc. in daily log regularly to keep information up to date.
G. Assist with the crisis line, provide sexual assault advocacy, serve as back up staff once a quarter as directed by supervisor.
H. Maintain the highest standards of confidentiality and client /staff safety.
I. De-escalate client crisis situations, model and reinforce appropriate community living expectations.
J. Reinforce boundaries in interactions with staff and clients.

III. GENERAL TASKS -
A. Attend staff meetings and Board/Staff meetings as needed.
B. Participate in community fundraising and special…