Casual Guest Service Assistant

Lighthouse Hotel Management are recruiting for the exciting role of Guest Service Assistant at the Holiday Inn Express Liverpool Central
. The successful applicant for this role will deliver excellent customer service and have strong administration and computer skills with a good telephone manner, have a positive and confident ‘can do' attitude and be willing to learn. You will be a team player to assist in all areas of the front of house operation. This exciting role provides an excellent opportunity to join the team and be part of an iconic-branded hotel in a busy competitive marketplace.

We're looking for an individual who has.

• Personal motivation
• A real team player with a passion for delivering great hospitality.
• A great personality and be genuine, approachable and attentive.
• A proven track record in a similar supervisory role
• Good organisation, communication and planning skills gained through previous experience

• Ability to work in a dynamic and fast-moving environment.
• Have high energy and a fearless do-it-yourself attitude.
• Desire to learn and develop.
• Strong communicator that loves to chat to our guests.
• Someone who comes to work with a smile and want to make sure everyone around you leaves with a smile.
• Smart professional appearance
• A sense of humour

• Hotel reception experience.
• Hotel kitchen experience.
• A good working knowledge of hotel systems is desirable but not essential.
• Ability to work under pressure independently.

The Holiday Inn Express Liverpool Central is a new hotel opened under the IHG Holiday Inn Express Brand. Managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.

• Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
• Enhanced benefits for all employees – including 24/7 access to an online GP
• Extensive training and development programs to enhance your skills and knowledge.
• Employee / Friend & Family discounts on hotel stays and dining.
• Vibrant and inclusive work environment with a diverse team.
• Employee recognition programs to celebrate your achievements.
• Uniform & Meals on duty provided
• Death in service benefit for contracted employees

Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.