Night Porter Staycity - Operations · Staycity Operations · Staycity Dalston

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Night Reception Team Member to help shape the Staycity guest journey.

This is a unique role built around our One Team spirit
. You will work closely with both the Night, Operations and Housekeeping teams to ensure the property is perfectly prepared for the day ahead.

• Understand our housekeeping trolley standards and ensure all prepared trolleys are checked, adjusted and fully ready for the following day (they should be set up by Housekeeping already!)
• Support the Operations Manager and Housekeeping Manager with linen control, consumable stock checks and ordering.
• Maintain excellent cleanliness and presentation standards throughout all public areas during the night.
• Support effective stock organisation, linen control and the continuous improvement of night-team and housekeeping processes.
• Learn key reception systems and operational procedures to broaden your knowledge and support future career progression.

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme that rewards high performers;
  
  - based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme - earn up to £/€550
• Cycle to work scheme- to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)
• An extra day off to celebrate your birthday

• Previous experience working in a similar property is helpful but not a "must have" as full training will be provided
• Prior experience using Opera is helpful but not a "must have" as full training will be provided
• Excellent communication and interpersonal skills are required for this role.

• Be a Brand Ambassador:
  Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
• Make a good first impression with all our guests:
  Confidence and great communication are vital in leaving lasting impressions.