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Guest Experience Reservations Specialist
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-09-01
Listing for:
The Municipal M Gallery
Full Time
position Listed on 2026-09-01
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
The Municipal M Gallery is seeking a Reservations Coordinator to join our team. You will manage guest bookings, ensuring accuracy and a warm, welcoming first impression.
The role involves coordinating accommodation, spa and F&B reservations while working with Sales, marketing and front office to deliver a seamless guest journey. You will use reservations systems to handle enquiries, amendments, cancellations and VIP requests, maintaining brand standards and contributing to occupancy optimisation.
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