Multi Trade Operative - Responsive Maintenance

Multi Trade Operative - Responsive Maintenance

HMS

Full time

Permanent

Do you take pride in delivering high‑quality workmanship, excellent customer service, and a professional approach to repairs and maintenance? We’re looking for a Multi Trade Operative to join our team and help us provide a first‑class service to our customers across the North West – work will take place predominantly in Liverpool but will require travel to St Helens and Warrington in line with business needs.

This is a great opportunity for someone who enjoys a varied role, can work independently, and is committed to doing the job right the first time.

• Carry out complex maintenance and construction activities in your core trade, ensuring all work is completed to a high standard.
• Deliver high‑quality kitchen fitting, bathroom installations, tiling, shower tray installation and disrepair works as part of day‑to‑day repairs and planned maintenance.
• Undertake associated multi‑trade tasks such as plastering, painting, joinery or plumbing to support our ‘one job, one visit’ approach.
• Plan and organise your workload effectively, making best use of time, materials, transport and equipment.
• Work within a scheduled appointment system, liaising with customers and colleagues to ensure smooth delivery of works.
• Diagnose issues, complete pre‑measuring, and make informed decisions about repair requirements in line with contractual guidelines.
• Supervise and support apprentices or trainees when required.
• Use IT systems to receive instructions, update work orders, order materials and complete documentation accurately.
• Maintain stock and equipment within your company vehicle and ensure all tools and materials are used safely and efficiently.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure work is coordinated and completed effectively.
• Participate in an out‑of‑hours rota when required (additional payment applies).

• Craft City & Guilds or NVQ Level 2 in your core discipline.
• CSCS card at the appropriate level.
• Full UK or EU driving licence.
• Time‑served apprenticeship with experience in joinery, building maintenance and construction activities.
• Strong customer care skills and the ability to communicate clearly and professionally with customers and colleagues.
• Experience of multi‑skilled trade activity related to your core discipline.
• Ability to work independently, use initiative and manage a varied workload.
• Flexible approach to work, with the ability to adapt to different tasks and priorities.
• Commitment to delivering high‑quality work, continuous improvement and excellent service.

• Candidates will be invited to attend an interview, which will include a competency‑based discussion exploring relevant experience, technical knowledge and customer‑focused behaviours. Interviews will take place at our Stonebridge Office week commencing 13th July 2026.

Each successful applicant will be required to complete the following pre‑employment checks prior to a start date being agreed:

• Right to work verification
• Two references
• DBS check (if required)
• Completion of new starter documentation including signed terms and conditions

£33,296 (pending pay award)

39

• Generous Annual Leave: 24 days holiday increasing to 28
• Family Support:
  Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility:
  Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport:
  Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning:
  Access a range of learning opportunities, including e‑learning workshops and support for professional qualifications.
• Recognition and Well‑being:
  Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working:
  We champion flexible and agile working, supporting your individual needs and preferences.
• Comfortable Work spaces:
  Enjoy well‑designed offices with excellent public transport links, alongside access to employee assistance programmes and occupational health support.