Multi Trade Operative - Responsive Maintenance

Multi Trade Operative
- Responsive Maintenance

HMS

Full time

Permanent

Do you take pride in delivering high‑quality workmanship, excellent customer service, and a professional approach to repairs and maintenance? We’re looking for a Multi Trade Operative to join our team and help us provide a first‑class service to our customers across the North West - work will take place predominatley in Liverpool but will require travel to St Helens and Warrington in line with business needs.

This is a great opportunity for someone who enjoys a varied role, can work independently, and is committed to doing the job right first time.

• Carry out complex maintenance and construction activities in your core trade, ensuring all work is completed to a high standard.
• Deliver high‑quality kitchen fitting, bathroom installations, tiling, shower tray installation and disrepair works as part of day‑to‑day repairs and planned maintenance.
• Undertake associated multi‑trade tasks such as plastering, painting, joinery or plumbing to support our ‘one job, one visit’ approach.
• Plan and organise your workload effectively, making best use of time, materials, transport and equipment.
• Work within a scheduled appointment system, liaising with customers and colleagues to ensure smooth delivery of works.
• Diagnose issues, complete pre‑measuring, and make informed decisions about repair requirements in line with contractual guidelines.
• Supervise and support apprentices or trainees when required.
• Use IT systems to receive instructions, update work orders, order materials and complete documentation accurately.
• Maintain stock and equipment within your company vehicle and ensure all tools and materials are used safely and efficiently.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure work is coordinated and completed effectively.
• Participate in an out‑of‑hours rota when required (additional payment applies).

• Craft City & Guilds or NVQ Level 2 in your core discipline - you will be required to provide proof of qualifications if you are invited to attend an interview.
• CSCS card at the appropriate level.
• Full UK or EU driving licence.
• Time‑served apprenticeship with experience in joinery, building maintenance and construction activities.
• Strong customer care skills and the ability to communicate clearly and professionally with customers and colleagues.
• Experience of multi‑skilled trade activity related to your core discipline.
• Ability to work independently, use initiative and manage a varied workload.
• Flexible approach to work, with the ability to adapt to different tasks and priorities.
• Commitment to delivering high‑quality work, continuous improvement and excellent service.

HMS offers a great benefits package designed to support you on and off the job. You can view our full employee benefits pack on our website to see everything available across the Torus Group. Please see below an overview of our key employee benefits:

• Generous annual leave – 24 days plus bank holidays, rising each year up to 28.
• Health and Wellness
  - For eligible roles, we offer additional health support such as BUPA health expenses coverage, helping you manage everyday healthcare costs.
• Family support – enhanced maternity, paternity and adoption pay.
• Financial flexibility – Aviva pension and Wagestream for instant access to part of your pay.
• Travel & transport perks – lease car scheme and discounts on bikes, holidays and more.
• Continuous learning – e‑learning, workshops and support for professional qualifications.
• Recognition & wellbeing – reward schemes, volunteering, enhanced sick pay and discounted gym memberships.
• Flexible working – agile working that supports your needs on and off the job.
• Comfortable…