Account Specialist

About the role

At Veritext, we focus on the details - so legal teams can focus on the case.

It is our mission to be an integral part of our clients’ litigation process by delivering unsurpassed value, innovative solutions and technology delivered with best-in-class service and data security. As an Account Specialist
, you’ll be responsible for driving sales and revenue from new and existing clients around the nation. You’ll be tasked with selling solutions through prospecting, telephonic/electronic networking, and referrals as well as executing marketing initiatives to increase Veritext’s footprint resulting in revenue growth.

• Build relationships with prospective and assigned clients through tactical conversations to understand their business objectives and determine appropriate Veritext solutions
• Remain in continual communication with clients to maintain superior client satisfaction, educate on emerging industry trends related to their litigation needs
• Host virtual presentations to clients demonstrating Veritext products and solutions; provide training as necessary
• Drive the sales process by identifying, selling and closing new areas of opportunity
• Utilize proprietary software and Salesforce to track all sales-related activities
• Maintain up-to-date knowledge of Veritext products, services, policies and best practices

• 1+ years of inside sales/client service and/or paralegal experience
• Self-motivated, energetic and creative driven to exceed sales goals
• Exceptional communication skills with a friendly and confident phone presence
• Naturally skilled at building relationships and establishing a rapport with clients
• Strong technical and analytical acumen; receptive and eager to learn new technology in an accelerated fashion
• Professional, timely and courteous

• Competitive compensation (base salary + monthly commission + annual bonus opportunity) and total rewards package
• Comprehensive medical, dental and vision insurance
• Hybrid work structure (two days in the office, three days working remotely)
• Paid Time Off torest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
• Matched 401(k) to help you save for your future
• Pet insurance to help your pet(s) live a long and happy life
• Flexible Spending Accounts (healthcare, dependent care, transit & parking)
• Company-paid life insurance as well as short-term and long-term disability insurance
• Learning and development opportunities to advance both personally and professionally
• Veritext Summer Camp – a fun-filled culture building and learning experience
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.

Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.

Veritext aspires to create a community based on collaboration, innovation, creativity and…